Charles Reed
Summerville,SC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Passenger Vessel Program Manager
US Coast Guard (USCG) Headquarters
Washington, DC
08.2021 - 05.2024
- Responsible for safety and security of 18K+ US commercial vessel fleet, including direct oversight of 6K+ inspected passenger vessels.
- Provided subject matter expertise and led cross-functional teams in the development of new US regulations and international standards supporting commercial passenger safety.
- Developed "self-paced e-learning" program delivering mission focused training to 800+ field personnel in support of USCG's workforce development initiative.
Investigations Division Chief
USCG Sector Guam
Santa Rita, GU
07.2019 - 08.2021
- Produced exceptional results leading maritime accident investigations throughout strategically important Oceania region.
- Coordinated with federal, local, and foreign agencies to implement safety systems improvements to reduce loss of life, property damage, and environmental harm.
- Divisional training officer; established training program and mentoring group that realized a 425% surge in qualifications of subordinate personnel.
- Supervised 3 Coast Guard Officers.
Supervisor
USCG Marine Safety Detachment Nags Head
Nags Head, NC
04.2016 - 07.2019
- Directed and supervised team of 7 employees, achieving sustained superior performance in a remotely located unit with constrained resources.
- Provided ongoing training, proctored promotion exams for surrounding units, to address Coast Guard staff needs.
- Led 500+ vessel safety inspections and 120+ maritime accident investigations and ensured 100% of casework completed ahead of deadlines.
- Liaised with state and county emergency managers during tropical storm events to facilitate water rescues, critical infrastructure restoration, and food and medical supply delivery to heavily impacted areas.
Investigations Division Chief
USCG Marine Safety Unit Houma
Houma, LA
06.2013 - 04.2016
- Led maritime accident investigations in nation's largest domestic vessel inspections port with 270+ daily vessel movements and $60+ billion of cargo handled annually.
- Filled unexpected division head vacancy, directed 4 employees; eliminated significant casework backlog left by predecessor.
- Analyzed and prepared legal packages providing evidentiary support to USCG lawyers for use during Federal Administrative legal proceedings.
- Initiated financial penalties against companies and personnel for regulatory violations.
Port State Control Branch Chief
USCG Sector St. Petersburg
Tampa, FL
12.2010 - 06.2013
- Led and directed 8 employees through screening and targeting of all inbound foreign vessels for safety and security exams.
- Mentored, trained, and evaluated employees through qualification process, enhancing unit and USCG workforce.
- Coordinated with stakeholders to implement a strategic plan bringing 100% of unit's towing vessel fleet into compliance with newly created US regulations more than 1-year ahead of deadlines.
- Represented the USCG at conferences and other national level events related to topics relevant to the organization's work.
Federal On-Scene Coordinator Representative
USCG Marine Safety Detachment Santa Barbara
Santa Barbara, CA
07.2007 - 12.2010
- Managed dozens of complex, oil spill remediation projects.
- Provided expert guidance to management during nationally significant oil spill response operations.
- Coordinated with other federal, state, and local government entities to execute interagency agreements supporting pollution prevention and response efforts throughout coastal California.
- Developed safety and threat mitigation plans while serving as a member of the Harbor Safety and Heavy Weather Committees for Port Hueneme, CA.
Port State Control Examiner
USCG Sector Virginia
Norfolk, VA
04.2005 - 07.2007
- Led teams during safety, security, and environmental inspections aboard 100s of foreign freight vessels and regulated waterfront facilities throughout the Port of Norfolk.
- Developed and provided detailed command briefings covering all high-profile vessel inspections and cases of substantial non-compliance found during inspections.
- Screened foreign vessels and worked with USCG headquarters to verify and resolve issues impacting the marine transportation system, facilitating the safe movement of cargo throughout the Port of Norfolk.
Education
Master of Science - Environmental Policy And Management
American Military University
Charlestown, WV05-2017
Bachelor of Science - Environmental Studies
American Military University
Charles Town, WV05-2009
Associate of Science - General Studies
Tidewater Community College
Norfolk, VA05-2006
Skills
- Integrity and Reliability
- Flexible and Adaptable
- Good Judgment
- Problem Solving
- Detail Oriented
- Interpersonal Skills
- Positive Attitude
- Personnel Management
- Project Management
- Regulatory Compliance
- MS Office Applications
- Stakeholder Communications
- Risk Analysis and Management
Affiliations
- Hiking, reading, fitness, Brazilian Jiu Jitsu
Certification
- ISO 9001:2015 Quality Management Systems Lead Auditor
- PADI Advanced Open Water Diver
Timeline
Passenger Vessel Program Manager
US Coast Guard (USCG) Headquarters
08.2021 - 05.2024
Investigations Division Chief
USCG Sector Guam
07.2019 - 08.2021
Supervisor
USCG Marine Safety Detachment Nags Head
04.2016 - 07.2019
Investigations Division Chief
USCG Marine Safety Unit Houma
06.2013 - 04.2016
Port State Control Branch Chief
USCG Sector St. Petersburg
12.2010 - 06.2013
Federal On-Scene Coordinator Representative
USCG Marine Safety Detachment Santa Barbara
07.2007 - 12.2010
Port State Control Examiner
USCG Sector Virginia
04.2005 - 07.2007
Master of Science - Environmental Policy And Management
American Military University
Bachelor of Science - Environmental Studies
American Military University
Associate of Science - General Studies
Tidewater Community College
- ISO 9001:2015 Quality Management Systems Lead Auditor
- PADI Advanced Open Water Diver
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