Summary
Overview
Work History
Education
Skills
Additional Experience
Timeline
Generic

Charles Reed

Minot

Summary

Result-driven retail manager with over 15 years of experience in leading high-performing teams and driving sales growth in fast-paced retail environment. Proven ability to optimize store operations, enhance customer experiences, and achieve financial targets. Strong leadership skills with a focus on training and developing staff to deliver exceptional service and foster a positive workplace culture.

Overview

10
10
years of professional experience

Work History

Store Manager

Autovalue
12.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store Manager

Karl's TV and Appliances
07.2017 - 12.2022
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Store Manager

Sears
03.2015 - 07.2017

Drive sales performance through effective merchandising, promotions ans customer engagement strategies, ensuring operational efficiency.


Oversee daily operations of the store by implementing customer service initiatives, increasing customer satisfaction.

Education

High School Diploma -

Minot State University
Minot, ND

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization
  • Store operations
  • Training and mentoring
  • Store opening and closing
  • Recruitment and hiring

Additional Experience

Asst Store Manager Lowes 

Bismarck ND


Asst Store Manager Menards 

Bismarck ND

Timeline

Store Manager

Autovalue
12.2022 - Current

Store Manager

Karl's TV and Appliances
07.2017 - 12.2022

Store Manager

Sears
03.2015 - 07.2017

High School Diploma -

Minot State University
Charles Reed