Charles Reeder, II
San Antonio,TX
Summary
Skilled in multitasking and organization, demonstrated through a proven track record at PMC, where I enhanced customer satisfaction and repeat business. Expert in cash and food handling, I excel in customer service, significantly improving operational efficiency. My adeptness in both hard and soft skills ensures top-notch service delivery in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Valet Parking Attendant
PMC
SAN ANTONIO, TX
05.2023 - 08.2023
- Maintained orderliness of the parking area at all times.
- Communicated effectively with colleagues regarding availability of parking spaces.
- Provided customers with valet tickets upon arrival and collected tickets upon departure.
- Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
- Safely drove a variety of vehicle makes and models including luxury cars, vans, SUVs.
- Parked and returned vehicles for guests during valet service hours.
- Managed parking and traffic control to facilitate vehicle flow in assigned area.
- Cleaned parking lot regularly by removing trash and cleaning up spills.
- Provided customer service and information, answered questions and gave directions.
- Kept digital logs updated with cars, locations and special customer information.
- Greeted customers and opened car doors to enhance service.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Inspected customer's vehicle for existing damages prior to accepting it into the lot.
Team Associate
TopGolf
San Antonio, TX
06.2022 - 05.2023
- Worked hard to learn required tasks quickly to maximize performance.
- Developed positive customer relationships through friendly greeting and excellent service.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Adhered strictly to company policy related to alcohol consumption while on the job.
- Bussed tables as needed, removing used dishes and silverware from dining area.
Janitor
Andretti Indoor Karting & Games
SAN ANTONIO, TX
07.2021 - 10.2021
- Kept business entrances clean, tidy and professional in appearance.
- Follow established safety procedures while operating machinery and using chemicals.
- Maintain janitorial supply inventory.
- Sweep, mop and vacuum floors of all areas.
Clerk
QuikTrip
SAN ANTONIO, TX
03.2021 - 07.2021
- Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
- Monitored fuel pumps to ensure proper functioning and safety regulations were followed.
- Restocked supplies such as paper towels, napkins, cups when necessary.
- Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
- Ordered stock and priced and shelved incoming goods.
- Conducted routine inspections of gas station equipment including pumps, hoses, nozzles.
- Ensured all store policies were adhered to by customers at all times.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Maid
Maid Pro Services
SAN ANTONIO, TX
02.2020 - 05.2020
- Cleaned building floors by sweeping, mopping and scrubbing.
- Cleansed kitchen appliances such as microwaves, stoves, dishwashers.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
- Transported trash bags to designated outdoor receptacles for disposal.
- Used cleaning chemicals following proper guidelines.
Food /Driver
DoorDash
SAN ANTONIO, TX
08.2019 - 02.2020
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Delivered goods and services to customers on time and in excellent condition.
Cashier/Customer Service Cashier
Valero Corner Store
SAN ANTONIO, TX
06.2019 - 08.2019
- Welcomed customers, offering assistance to help find store items.
- Greeted customers promptly and responded to questions.
- Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
Crew Member
McDonald's
SAN ANTONIO, TX
05.2017 - 07.2017
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Presented orders to guests within anticipated service times.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Maintained safe food handling practices to prevent germ spread.
- Processed payments on cash register and counted back bills and change to patrons.
- Wiped down tables and equipment, swept and refilled stock.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Education
High School Diploma -
Tom C. Clark
San Antonio, TX06-2019
Skills
- Multitasking and organization
- Cash handling
- Food handling
- Customer service
Timeline
Valet Parking Attendant
PMC
05.2023 - 08.2023
Team Associate
TopGolf
06.2022 - 05.2023
Janitor
Andretti Indoor Karting & Games
07.2021 - 10.2021
Clerk
QuikTrip
03.2021 - 07.2021
Maid
Maid Pro Services
02.2020 - 05.2020
Food /Driver
DoorDash
08.2019 - 02.2020
Cashier/Customer Service Cashier
Valero Corner Store
06.2019 - 08.2019
Crew Member
McDonald's
05.2017 - 07.2017
High School Diploma -
Tom C. Clark
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