Charles Reynolds
Hamilton
Summary
Dynamic professional with a proven track record at Five And Below, excelling in customer service and teamwork. Enhanced sales through strategic merchandise displays and effective problem-solving. Adept at building rapport and adapting to diverse groups, ensuring exceptional client service and satisfaction.
Overview
7
7
years of professional experience
Work History
Sales Associate
Five And Below
11.2025 - Current
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Operated cash register efficiently, handling transactions accurately and promptly.
- Collaborated with team members to replenish stock and maintain inventory levels on the sales floor.
- Addressed customer inquiries and resolved issues effectively to ensure satisfaction and loyalty.
- Trained new associates on operational procedures and customer service best practices for improved performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Military Working Dog Handler
United States Marine Corps
04.2023 - 09.2025
- Conducted routine inspections of canine partners to ensure health and readiness for operational deployment.
- Executed training programs for dogs, enhancing obedience and performance in various scenarios.
- Collaborated with unit leaders to develop strategic plans for canine utilization in missions.
- Managed daily care, feeding, and exercise regimens for military working dogs to maintain peak condition.
- Monitored canine behavior and performance, providing feedback to improve overall effectiveness on missions.
- Led training sessions for fellow handlers, fostering a cohesive team environment and skill development.
- Implemented new training techniques, improving efficiency in dog-handler communication during operations.
- Facilitated the successful integration of new handlers and dogs into the unit by providing guidance, support, and hands-on training.
- Ensured proper utilization of resources by accurately tracking MWD team performance data and adjusting tactics as needed.
- Reduced potential security threats with regular detection sweeps for explosives and narcotics using MWD teams.
- Developed innovative training methods tailored to individual dog-handler team strengths and weaknesses, resulting in improved overall performance levels.
- Played a pivotal role in emergency response situations, utilizing MWD teams to quickly assess and neutralize potential threats.
- Supported safety objectives by providing crowd control and force protection during high-risk missions and events.
- Strengthened communication skills among team members through regular briefings, debriefings, and after-action reviews following missions or training exercises.
- Promoted a positive learning environment within the unit by mentoring junior handlers on best practices for canine handling techniques.
- Improved unit efficiency through thorough maintenance of MWD equipment and facilities, adhering to strict military guidelines.
- Fostered strong relationships with civilian counterparts through active participation in community outreach programs showcasing the capabilities of MWD teams.
- Validated effectiveness of training programs by evaluating handler-dog team performance during certification tests and assessments.
- Leveraged strong leadership qualities while supervising the day-to-day activities of subordinate dog handlers within the unit.
- Developed strong partnerships with local law enforcement agencies, fostering cooperation in joint training exercises and operations.
- Maintained high standards of canine care, ensuring optimal health and readiness for all assigned working dogs.
- Increased overall effectiveness of MWD teams by sharing knowledge and expertise gained through continuous professional development opportunities.
- Managed up to Number dogs of varying breeds and sizes, providing attentive care.
- Transported dogs safely and maintained clean driving record.
- Interpreted body language to keep dogs engaged in fun activities and de-escalated potential cases of aggression.
Military Police Officer
United States Marine Corps
04.2022 - 09.2025
- Enforced laws and regulations to maintain order and discipline within military installations.
- Conducted routine patrols to deter criminal activity and ensure safety of personnel and property.
- Responded to emergencies, providing immediate assistance and coordinating with first responders as needed.
- Investigated incidents, gathering evidence and compiling reports for further action and accountability.
- Trained junior personnel on proper law enforcement techniques and protocols for effective execution of duties.
- Implemented community engagement initiatives to foster positive relationships between military police and local communities.
- Monitored surveillance systems to detect suspicious activities, enhancing overall security measures across installations.
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Patrolled base facilities and housing areas to deter crime, monitor activities, and provide force protection.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Provided security support for high-profile events, ensuring the safety of all attendees including high-ranking officials and dignitaries.
- Developed and maintained cooperative relationships with local, state and federal law enforcement agencies to support communication.
Sales Associate
Wal-Mart Supercenter
05.2019 - 05.2021
- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained organized merchandise displays to attract customer attention and drive sales.
- Collaborated with team members to replenish stock and maintain inventory levels on the sales floor.
- Addressed customer inquiries and resolved issues effectively to ensure satisfaction and loyalty.
- Trained new associates on operational procedures and customer service best practices for improved performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Ross High School
Ross, OHSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Flexible schedule
- Verbal/written communication
- Client service
- Store opening and closing
- Meeting deadlines
- Professional demeanor
- Adapt to diverse groups
- Cleaning techniques
- Guest relations
- Building rapport
- Policy and procedure adherence
Timeline
Sales Associate
Five And Below
11.2025 - Current
Military Working Dog Handler
United States Marine Corps
04.2023 - 09.2025
Military Police Officer
United States Marine Corps
04.2022 - 09.2025
Sales Associate
Wal-Mart Supercenter
05.2019 - 05.2021
High School Diploma -
Ross High School