Charles Rice
Little Rock,AR
Summary
Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.
Overview
11
11
years of professional experience
1
1
Certification
Work History
DELIVERY DRIVER
American Paper & Twine
Little Rock , AR
10.2022 - Current
- Ensure that loads are safe and secure for travel by checking the vehicle for mechanical issues, road and weather conditions, and emergency equipment
- Provide delivery of janitorial, packaging, food service, safety and office products across Arkansas in a timely manner
- Routes include 15-25 stops daily which also require unloading the products via hand, pallet jack, and dolly to the customers preferred location
- Obtain customers’ signatures upon completion of delivery while providing excellent customer service
- Review documents and check for discrepancies
- Knowledge of DOT rules and regulations.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
City Carrier Assistant
United States postal service
Little Rock , AR
10.2021 - 10.2022
- Ensure proper delivery and collect mail on foot and by vehicle along assigned route in the city area
- Build relationships with and service customers on mail route with and pickup mail and packages
- Processed incoming, outgoing mail at post office counter including sorting, weighing, canceling, stamping, and labeling envelopes, packages.
- Collect postage due for charge on delivery and other service
- Collected signatures on parcels requiring proof of delivery.
- Responded to customer complaints regarding their mail service in a professional manner.
- Adhered to all USPS policies and procedures when performing job duties.
- Communicated regularly with supervisor regarding changes in route or schedule.
- Utilized portable scanners to mark item delivered to residences and businesses, keeping records current and accurate.
Merchandiser
Coca-Cola
Little Rock , AR
07.2019 - 04.2021
- Ensure the delivery of merchandise to assigned retailers in specified areas while operating company vehicle safely
- Responsible for maintaining, rotating and stocking products for retailers while maintaining a professional and positive image following the company standards
- Monitor inventory levels, create orders, organize backroom area, and communicate with store staff about promotional items and recommendations to help increase growth.
- Organized displays according to company standards and specifications.
- Conducted regular inventory checks to maintain accurate stock levels.
- Provided feedback from customers regarding product selection, display, and pricing.
- Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Loader Operator
American Tire Distributors Holdings
Little Rock , AR
03.2018 - 06.2019
- Operate powered industrial vehicles safely while ensuring movement of products in the warehouse by loading and unloading delivery trucks
- Organize stock in the warehouse by product line and physical alignment, allowing sufficient space for overflow
- Compile and submit reports of damaged, outdated stock and or supplies
- Assist in verifying all incoming and outgoing products for accuracy in terms of amount, size and type
- Assist in administrative task such as handling paperwork.
- Assisted in the loading and unloading of materials from trailers using appropriate tools or equipment such as forklifts or pallet jacks.
- Managed inventory control processes including receiving shipments, verifying contents against orders, storing materials safely in designated areas.
- Conducted routine checks on machines for signs of wear and tear or potential malfunctions.
- Followed company policies and procedures when operating machinery in order to maximize efficiency and minimize risk of injury or damage to property.
Delivery Driver
FedEx
Little Rock , AR
05.2016 - 03.2018
- Load and unload aircrafts and vehicles
- Sort packages and provide efficient delivery and pick-up of packages
- Check shipments for conformance to FedEx features of service and to provide related customer service functions
- Acquired additional business from current customers and attempts to gain new business
- Informed sales department of significant changes in customer use/competitors’ actions
- Knowledge of FedEx features of services to provide customers with adequate information
- Determines legality of packages including special requirements for dangerous goods and international shipments; separates packages by service type and destination, in accordance with established procedures.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
Loader and Unloader
Gene Summers Construction
Little Rock , AR
12.2013 - 05.2016
- Perform tasks involving physical labor for concrete and masonry construction projects
- May operate a variety of hand and power tools
- May clean and prepare sites, dig trenches, set braces and concrete forms, erect scaffolding, laying pipes, cleaning up rubble and debris and remove waste materials
- Load and unload trucks and haul and hoist materials
- Ensure that proper safety and incident reporting procedures are followed
- Bring problems to the attention of the Foreman, Safety Director or HR Manager.
- Inspected incoming shipments for damage or defects, reporting any discrepancies immediately.
- Disposed of waste material properly following company guidelines and environmental regulations.
- Followed standard operating procedures when handling hazardous materials safely at all times.
- Labeled containers accurately with correct item codes, weight, destination address.
Education
Some College (No Degree) - Journalism, Broadcast
Langston University
Langston, OKSkills
- Practice safe driving habits daily
- Knowledge of DOT rules and regulations
- CDL certified
- Great Customer Service Skills
- Time management skills
- Discipline
- Focused and committed
- Leadership skills
- Attention to Detail
- Pre-Trip and Post-Trip Inspections
- Punctual and Reliable
- Stocking and Inventory
Certification
- Tanker Endorsement
References
References available upon request.
Timeline
DELIVERY DRIVER
American Paper & Twine
10.2022 - Current
City Carrier Assistant
United States postal service
10.2021 - 10.2022
Merchandiser
Coca-Cola
07.2019 - 04.2021
Loader Operator
American Tire Distributors Holdings
03.2018 - 06.2019
Delivery Driver
FedEx
05.2016 - 03.2018
Loader and Unloader
Gene Summers Construction
12.2013 - 05.2016
Some College (No Degree) - Journalism, Broadcast
Langston University
- Tanker Endorsement
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