Summary
Overview
Work History
Education
Skills
Timeline
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Charles Riddlebaugh

Apache Junction,AZ

Summary

Proven leader and adept problem-solver, I significantly enhanced operations and customer satisfaction at Tobacco and More. Leveraging expertise in promotions management and strong interpersonal skills, I forged lasting vendor relationships and streamlined inventory processes. Skilled in point of sale systems and known for exceptional employee training, my approach consistently boosts efficiency and store performance.

Overview

19
19
years of professional experience

Work History

Store Manager of Operations

Tobacco and More
Mesa, AZ
03.2021 - 06.2024
  • Assisted customers in finding the products they needed quickly and efficiently.
  • Preserved product quality by maintaining stockrooms and disposing of damaged items.
  • Resolved customer complaints promptly and professionally.
  • Maintained records of daily transactions using point-of-sale systems.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Developed relationships with vendors to negotiate better prices on supplies.
  • Managed inventory levels and ensured accurate ordering of merchandise.
  • Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
  • Formed and sustained strategic relationships with clients.
  • Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
  • Collaborated with senior management on long-term strategic planning initiatives.
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Used Clover System.
  • AZ Lotto machine.

Pool Cleaner/Pool /Mobile Repair

Best Pools
Santa Ana, CA
08.2017 - 11.2019
  • Cleaned, maintained, and balanced water.
  • Reported parts for repairs to management.
  • repaired or replaced equipment after property approved

Repair and Service Technician

Four Seasons Pool Service
Irvine, CA
12.2005 - 08.2017
  • Summary

Successful pool cleaner and repairman.

Skills

Mathematically strong.

People person.

Reliable

Electrical and plumbing.

Troubleshoot old equipment.

  • Performed routine maintenance on vehicles including oil changes and tire rotations.
  • Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
  • Followed established safety rules, OSHA guidelines and company safety policies and procedures.

Education

Gilbert High School
Anaheim, CA
05-1981

Skills

  • Health and safety
  • Point of sale systems
  • Promotions management
  • Recruitment and hiring
  • Store maintenance
  • Employee training
  • Merchandise planning

Timeline

Store Manager of Operations

Tobacco and More
03.2021 - 06.2024

Pool Cleaner/Pool /Mobile Repair

Best Pools
08.2017 - 11.2019

Repair and Service Technician

Four Seasons Pool Service
12.2005 - 08.2017

Gilbert High School
Charles Riddlebaugh