Charles Robinson
Baltimore,MD
Summary
Motivated Associate Trainer adept at building rapport with employees and quickly bringing each up to speed on proper procedures and successful strategies. Friendly and personable professional with top communication and conflict resolution skills. Well-versed in procedures, practices and compliance standards. Quality-driven Associate Trainer brings 16 years of training experience continuously improving training to maximize employees performance. Practiced at working closely with new team members to build confidence and skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Skilled Picker Packer operating on feet for extended periods to manage large number of packages every shift. Well-organized, reliable and hardworking with solid record of exceptional productivity.
Overview
17
17
years of professional experience
Work History
Associate Trainer/Prep Cook/Line Cook/Catering Manager
Panera Bread
05.2007 - Current
- Maintained effective, consistent communication with managers, peers and other resource groups.
- Assisted in monitoring trainee performance to identify gaps in training.
- Conducted assessments of employee understanding and performance.
- Completed training-related administrative tasks, documentation and team support.
- Demonstrated correct procedures and compliance with standards at all times.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Plated and presented all dishes to match established restaurant standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked food temperature regularly to verify proper cooking and safety.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Trained new kitchen staff on food safety, preparation and cooking techniques.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Monitored food quality and presentation to maintain high standards.
- Verified proper portion sizes to consistently attain high food quality standards.
- Maintained smooth and timely operations in preparation and delivery of meals.
- Developed strategies to enhance catering and retail food service revenue and productivity goals.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Prepared and cooked meals according to recipes and customer specifications.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Kept kitchen clean and organized by performing daily maintenance tasks.
- Prepared and cooked full course meals based on restaurant recipes and specifications.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
- Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
- Trained and assisted new kitchen staff members.
- Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
- Controlled food cost and waste by selecting and using correct ingredients and amounts.
- Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
- Identified inefficiencies leading to improved productivity.
- Maintained food safety and sanitation standards.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
- Measured and mixed ingredients according to precise recipes for best results.
- Measured, weighed and mixed appropriate ingredients according to recipe directions.
- Coordinated checklists to keep kitchen clean, stocked and sanitary.
- Prepared and served various food items in fast-paced [Type] environment.
- Managed opening and closing shift kitchen tasks.
Assembly Line Production Worker
ATCO Rubber Products Inc.
03.2022 - 05.2022
- Completed durable assemblies and subassemblies with hand and power tools.
- Operated various machines used in production processes.
- Labeled packages with appropriate shipping information for accurate deliveries.
- Completed all orders within established time frames to support timely deliveries.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Followed packing processes to increase speed and accuracy.
- Maintained neat, clean, and safe workspace to avoid hazards and increase safety by [Number]%.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Verified packages met safety and security standards to reduce damage or errors in transit.
- Coordinated with team members to manage and prioritize high-volume workload.
- Proved successful working within tight deadlines and a fast-paced environment.
- Loaded and unloaded products onto and off delivery trucks to support seamless operations.
- Placed items into bags, boxes or other containers.
- Inspected items for defects and damage.
- Assembled boxes, cartons and containers to package items.
- Cleaned and maintained production area and equipment.
- Re-packaged damaged or incorrectly packaged items.
- Sorted and stacked finished items.
- Counted items to verify accuracy of orders.
- Loaded items onto conveyor belts and pallets.
- Labeled containers, container tags or products.
- Sealed containers and packages with glue, tape or other materials.
- Secured items for storage or shipment.
- Adjusted machine settings to accommodate different items and packaging materials.
Education
No Degree - Information Technology
University of Phoenix
Tempe, AZ06.2014
GED -
Richmond Community College
Hamlet, NC1997
Skills
- Report Generation
- Public Speaking
- Digital Technology
- Regulatory Requirements
- Staff Training
- Employee Monitoring
- Performance Management
- Sandwich Preparation
- Chopping Vegetables
- Cleaning and Organization
- High-Volume Environments
- Effective Prioritization
- Time Management
- Team Oriented
- Kitchen Preparation
- Cleanliness and Sanitation
- Equipment Sanitation
- Team Collaboration
- Food Safety Oversight
- Rotation Procedures
- Weights and Measurements
- Food Storage
- OSHA Regulations Knowledge
- Critical Thinking
- Maintaining Quality Assurance Standards
- Barcode Scanners
- Storage Organization
- Conveyor Systems
- Truck Loading and Unloading
- Inspect Containers
- Electric Pallet Jack
- Product Weighing and Measuring
- Tagging and Labeling
- Pallet Building and Wrapping
- Automatic Packing Equipment
- Product Packaging
- Preparing Shipments
- Customer Order Fulfillment
- Maintaining Clean Work Areas
- Portion Control
- Billing and Payment Processing
- Detailed Documentation
- Shipment Preparation
- Event Planning Proficiency
Timeline
Assembly Line Production Worker
ATCO Rubber Products Inc.
03.2022 - 05.2022
Associate Trainer/Prep Cook/Line Cook/Catering Manager
Panera Bread
05.2007 - Current
No Degree - Information Technology
University of Phoenix
GED -
Richmond Community College
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