Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Charles Robinson

Avon Park,FL

Summary

Results-driven professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to quickly adapt to new environments. Committed to contributing to team success while actively pursuing professional development opportunities. A positive attitude and dedication to continuous learning and growth enhance the ability to tackle challenges effectively and drive impactful results.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Yard Manager

Advanced Drainage Systems
08.2023 - Current
  • Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance.
  • Enhanced yard efficiency by implementing streamlined processes for inventory management and organization.
  • Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.
  • Developed strong relationships with customers, leading to increased repeat business and customer satisfaction.
  • Maintained an organized system for tracking inventory levels, tools, equipment, and vehicles used throughout daily operations.
  • Collaborated with other managers on company-wide initiatives aimed at enhancing operational excellence across all locations.
  • Mentored junior employees, promoting professional growth and development within the organization.
  • Increased safety standards in the yard by conducting regular inspections and ensuring compliance with all regulations.
  • Reduced equipment downtime through regular maintenance checks and timely repairs.
  • Supervised loading and unloading activities on-site to ensure accuracy in shipments while minimizing potential hazards.
  • Proactively identified opportunities for process improvements within the yard operations.
  • Optimized space utilization within the yard, maximizing storage capacity without compromising safety or accessibility.
  • Conducted thorough employee evaluations, providing constructive feedback to improve individual performance levels.
  • Coordinated successful shipment deliveries through meticulous planning and communication with transport companies.
  • Streamlined daily operations by introducing time-saving procedures that improved overall workflow efficiency.
  • Developed contingency plans to handle unexpected situations such as inclement weather or sudden increase in workload.
  • Addressed any issues or concerns promptly, maintaining high levels of employee morale and job satisfaction among the team members.
  • Implemented effective training programs for new hires, resulting in higher retention rates among staff members.
  • Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.
  • Adapted routes and schedules based on weather conditions to prevent delays and alerted supervisors of changes.

Shipping Manager

Borden Dairy
08.2022 - Current
  • Pulled, verified, and packaged items for shipment.
  • Lead team of 95 employees packaging, palletizing and shipping up to 135 Loads per day.
  • Prepared shipping documents and invoices, processed payments, and fielded client questions.
  • Enhanced customer satisfaction by resolving shipment issues promptly and professionally.
  • Reduced order errors with thorough quality control checks before dispatching shipments.

Distribution Manager

Borden Dairy
06.2022 - 08.2022
  • Assisted all branches in Florida with their routes/distribution
  • Ensured proper staffing for all Florida branches
  • Ensured that branches received trucks daily in a timely manner with correct loads
  • Assigning of float drivers to branches to assist with routes/covering vacations
  • Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
  • Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
  • Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.

Distribution Sales Leader

Borden Dairy
03.2022 - 06.2022
  • Established strong rapport with new clients through effective relationship-building techniques, significantly expanding the company''s client base over time.
  • Strengthened relationships with key clients through regular communication and excellent customer service.
  • Identified underperforming regions, initiating targeted efforts that resulted in substantial improvements in those areas'' sales performance.
  • Formulated annual budgets for the department, successfully managing expenses while meeting revenue targets.
  • Spearheaded joint ventures with complementary companies, leading to mutually beneficial partnerships that drove business growth for all parties involved.
  • Developed and executed targeted marketing campaigns to drive sales growth in specific regions.
  • Launched innovative sales incentives programs that motivated team members and led to significant increases in overall sales figures.
  • Managed a diverse portfolio of products across multiple categories while remaining attuned to changing market demands and shifting consumer preferences.
  • Implemented effective sales training programs that provided team members with essential knowledge and skills required for success in their roles.

Delivery Route Driver

Borden Dairy Company
03.2017 - 03.2022
  • Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
  • Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
  • Received, counted and inspected inventory for delivery.
  • Promoted company values through consistent demonstration of commitment to excellence during daily operations.
  • Inspected and loaded delivery trucks and picked up customer returns.
  • Maintained strong professional relationships with clients through effective communication and problem-solving skills.
  • Contributed to a positive workplace atmosphere by maintaining professionalism and courtesy when interacting with colleagues and supervisors alike.
  • Boosted productivity through proficient use of GPS devices and other navigational tools for efficient route planning.
  • Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
  • Logged mileage, stops, orders and carton counts for each route.
  • Participated in ongoing training programs to enhance driving skills, staying informed about industry best practices and emerging technology trends.
  • Maintained records of mileage, oil, gas and expenses for reimbursements.
  • Collaborated with team members to ensure seamless coordination of pick-ups and deliveries, resulting in improved customer service.

Delivery Driver

PFG Performance Food Group
05.2016 - 03.2017
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.

Lease Operator- OTR Driver

Swift Transportation
07.2015 - 05.2016
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
  • Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
  • Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
  • Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
  • Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
  • Ensured accurate record-keeping by diligently updating electronic logs and submitting required paperwork in a timely manner.

Delivery Driver Helper

Coca Cola
05.2015 - 07.2015
  • Lifted and carried packages weighing up to 75 pounds.

Assistant Production Manager

Unifirst Corporation
08.2010 - 05.2015
  • Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
  • Assisted in reducing production costs by streamlining processes and eliminating waste.
  • Mentored junior staff members, fostering a positive work environment that encouraged professional growth.
  • Successfully managed production activities to achieve on-time shipment of orders.
  • Implemented safety protocols, resulting in a decrease in workplace accidents and injuries.
  • Contributed to company growth by delivering quality customer service to foster growth and retention.
  • Enhanced product quality with thorough inspection protocols and timely feedback to the production team.

General Manager

McDonald's
11.2000 - 10.2009
  • (865) 523-2157
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.

Combat Engineer

United States Marine Corps
11.1994 - 11.1998
  • Placed explosives and performed mine-sweeping activities on land.
  • Increased unit proficiency by leading rigorous training exercises in demolitions, mine warfare, and obstacle construction.
  • Located mines through both visual means and use of mine detectors, neutralizing all enemy threats and booby traps.
  • Trained in use of tear gas, passive ordnance, and explosives.
  • Constructed floating bridges and temporary roadways to facilitate movement of large convoys of equipment and personnel to and from battle areas.
  • Supported infrastructure development projects, contributing to the stability of local communities in conflict zones.
  • Assured mission success with accurate reconnaissance reports on enemy positions, terrain features, and obstacles.
  • Expedited troop mobility with well-executed breaching techniques for natural or man-made obstacles during missions.
  • Constructed durable bridges, roads, and field fortifications to facilitate troop movements and logistics support.
  • Improved safety measures by conducting risk assessments and implementing appropriate mitigation strategies.
  • Established secure perimeters around base camps to enhance force protection measures against potential threats.
  • Supported military intelligence operations through the construction of observation posts and surveillance platforms for enhanced situational awareness.
  • Performed quality control by creating rosters, spreadsheets and other documentation to identify company inventory.
  • Contributed to overall mission effectiveness through seamless collaboration with other military units and supporting elements.
  • Employed, fired and recovered anti-personnel and anti-tank mines.
  • Conducted ground reconnaissance for roads, bridges and tunnels and reported findings to commander.
  • Provided critical expertise in the design of temporary structures such as shelters, storage facilities, and defensive barriers in remote locations or austere environments.
  • Conducted vital demolition operations to neutralize enemy assets while minimizing collateral damage.
  • Ensured optimal performance of communication systems during operations, enabling effective command and control processes.
  • Played a key role in disaster response efforts through rapid establishment of emergency infrastructure components like temporary bridges or water supply systems.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Operated multiple types of heavy equipment to prepare roads, runways and bunkers.
  • Delivered comprehensive battlefield damage assessments, enabling timely and effective repair strategies.

Education

Associate of Science - Respiratory Therapist

Piedmont Technical College
Greenwood, SC

Skills

  • Fleet management
  • Equipment assessment
  • Budgeting and cost control
  • Heavy machinery operation
  • Attention to detail
  • Safety conscious
  • Schedule management
  • Inventory management

Accomplishments

  • Supervised team of 345 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved 99% fill rate through effectively helping with Warehouse Optimization.

Certification

  • CDL
  • Driver's License
  • Air Brake Endorsement
  • CDL A
  • Doubles/Triples Endorsement

Languages

English
Native or Bilingual

Timeline

Yard Manager

Advanced Drainage Systems
08.2023 - Current

Shipping Manager

Borden Dairy
08.2022 - Current

Distribution Manager

Borden Dairy
06.2022 - 08.2022

Distribution Sales Leader

Borden Dairy
03.2022 - 06.2022

Delivery Route Driver

Borden Dairy Company
03.2017 - 03.2022

Delivery Driver

PFG Performance Food Group
05.2016 - 03.2017

Lease Operator- OTR Driver

Swift Transportation
07.2015 - 05.2016

Delivery Driver Helper

Coca Cola
05.2015 - 07.2015

Assistant Production Manager

Unifirst Corporation
08.2010 - 05.2015

General Manager

McDonald's
11.2000 - 10.2009

Combat Engineer

United States Marine Corps
11.1994 - 11.1998

Associate of Science - Respiratory Therapist

Piedmont Technical College

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