Charles Rogers
Newark,DE
Summary
Outgoing outside operations elevate guest expectations by offering world-class service while promoting exciting amusement events and attractions. Offering proven guest service and cash handling experience in a fast-paced environment to facilitate fun activities and food and beverage support. Performs shift requirements in adherence to rules and safety procedures.
Overview
5
5
years of professional experience
Work History
Outside Operations Attendant
White Clay Creek CC
04.2021 - 10.2022
- Resolved guest issues by identifying the source of the complaint and formulating corrective action with a supervisor.
- Cleaned rides and attractions to reduce the spread of germs and bacteria.
- Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events, and landmarks.
- Delivered information and details of interest about the facility to visitors.
Forklift Operator
Amazon
01.2019 - 05.2022
- Unloaded materials and goods at designated locations for best project availability.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Coordinated with other lift truck drivers and production personnel to process orders efficiently.
- Manually counted Number of picked and packaged orders for any loss.
- Verified functionality of forklifts through performance of preventive maintenance and effective troubleshooting of malfunctions.
Warehouse Attendant
Eastern Marine
01.2019 - 07.2019
- Collaborated with supervisors to support warehouse operations, taking initiative to complete [Type] tasks on time.
- Checked incoming shipments for quality and accuracy, working closely with shippers to rectify issues and avoid workflow interruption.
- Loaded and unloaded delivery trucks safely, quickly putting items away to maintain flow of daily workloads.
Education
No Degree - Music And Arts
Full Sail University
Winter Park, FLHigh School Diploma -
Newark Charter School
Newark, DE05.2018
Skills
- Service Quality
- Business Operations
- Customer Needs Assessments
- Store Operations
- Issue Resolution
- Customer Support
- Customer Relations
- High-Volume Environments
- Maintaining Clean Work Areas
Timeline
Outside Operations Attendant
White Clay Creek CC
04.2021 - 10.2022
Forklift Operator
Amazon
01.2019 - 05.2022
Warehouse Attendant
Eastern Marine
01.2019 - 07.2019
No Degree - Music And Arts
Full Sail University
High School Diploma -
Newark Charter School
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