Charles Rogers

Pick up and deliver dumpster container for large factories and other commercial customers in the DMV area. I also am the site facility Driver Trainer for New Hires on occasions.

• Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Complied with all truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Refilled truck after completing deliveries to return in ready-to-use condition.
• Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
• Inspected trucks before each trip to assess safety and identify maintenance concerns.
• Maintained telephone contact with supervisor to receive delivery instructions.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over 10 years of service.
• Communicate professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Maintained organized, clean and professional vehicle to protect company reputation with customers.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Supported New Hires with hands-on road training.
• Provided detailed instruction and role modeling for acceptable social and work-related behaviors for New Hires.
• Operated weigh scales and issued tickets when necessary.
• Maintained excellent attendance record, consistently arriving to work on time.

Pick up and deliver dumpster container for large factories and other commercial customers in the DMV area. I also am the site facility Driver Trainer for New Hires on occasions.

• Conferred with dispatch to relay delays, receive route and adjust plans to meet daily targets.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Complied with all truck driving rules as well as company policies and procedures regarding safe vehicle operations.
• Refilled truck after completing deliveries to return in ready-to-use condition.
• Mapped out destinations ahead of time to ascertain quickest and safest routes for delivery.
• Inspected trucks before each trip to assess safety and identify maintenance concerns.
• Maintained telephone contact with supervisor to receive delivery instructions.
• Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
• Maintained safe driving record by observing all road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle at all times.
• Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
• Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents over 10 years of service.
• Communicate professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
• Maintained organized, clean and professional vehicle to protect company reputation with customers.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Supported New Hires with hands-on road training.
• Provided detailed instruction and role modeling for acceptable social and work-related behaviors for New Hires.
• Operated weigh scales and issued tickets when necessary.
• Maintained excellent attendance record, consistently arriving to work on time.

To provide excellent quality transportation to the public in a safely, and timely manner to, and from their destination.

• Developed strong relationships with regular passengers, fostering a sense of trust and reliability in the transit system.
• Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
• Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
• Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
• Ensured compliance with federal, state, and local regulations by staying up-to-date on changing laws and guidelines affecting transportation operations.
• Operated with safety and skill to avoid accidents and delays.
• Transported customers to and from destinations in a timely, and safely manner.
• Quote, and accept fares at customers aboard the bus.

Provide transportation for persons under ADA status to ensure safety, and comfort during their travels to, and from their destination.

• Supported new employee success by serving as a mentor for trainees learning the skills necessary for effective paratransit bus operation.
• Contributed to the achievement of company-wide sustainability goals by consistently employing eco-friendly driving techniques.
• Exhibited a high level of situational awareness while navigating through congested urban environments, ensuring safe passage for passengers and fellow road users alike.
• Reduced operational costs by adhering to fuel-efficient driving practices and promptly reporting necessary vehicle repairs.
• Collaborated with dispatchers and management to promptly address customer feedback or complaints, leading to improvements in service quality and overall satisfaction levels.
• Ensured compliance with company policies, local regulations, and ADA requirements for transporting passengers with disabilities.
• Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean vehicle interior.
• Delivered outstanding customer service experiences resulting from attentiveness to individual passenger needs while consistently exhibiting professional demeanor.
• Transported customers to and from [Location].