To obtain a long-term opportunity in a good company that is not project based and where I can contribute to the benefit of the company as well as support my family.
A results-driven and accomplished bilingual operations manager, with a lot of experience and skills. Specializes in organic company growth, change management and start ups through the use of Lean and efficiency improvement.
Overview
40
40
years of professional experience
1
1
Certification
Work History
Retail Operations and Customer Service
Beat the Heat / Charlieco
Brownsville, Texas
01.2018 - Current
Opened 3 retail stores and a manufacturing operation for high performance clothing and accessories that are certified solar protection and performance
Derived sales funnels to increase business 400% in 10 months
Business has grown 10 times in 8 months of retail presence
Created/Built manufacturing processes for products MADE IN THE USA that compete against China and India
Deal with large and small commercial customers such as Wal-Mart Management, restaurants, and other businesses
Customer Service Representative
Maximus
Brownsville, Texas
11.2023 - 02.2024
THIS WAS A TEMPORARY ASSIGNMENT
Was assign to answer customer calls at a call center and resolve issues with their healthcare plans
Consultant Supply Chain and Purchasing
Avantus Air
Los Angeles, California
01.2022 - 12.2022
THIS IS A PROJECT ASSIGNMENT through KornFerry/Patina
Was assign to evaluate inventory control and purchasing procedures and make recommendations in order to reduce raw material inventory and WIP
Director of Manufacturing
Cantex
Fort Worth, Texas
07.2021 - 02.2022
THIS IS A PROJECT ASSIGNMENT
Change Management Leader of a 5 plant operation for injection molding and extrusion of electrical conduit and components
Sales last year closed at $700 million and are projected to grow to $1 billion this year
Business is growing strongly creating a significant challenge in recruitment
Utilized flexible shift assignment to fill open positions
Used GMP to establish standard procedures that improved quality and production
Significant improvement in Safety with major reduction of incidents from over 50 incidents per year to 3
Utilized GMP and optimum scheduling to increase output 25%
Utilized Lean and GMP to reduce scrap from 8% to 2.5% in 3 months
Utilized robotics to improve certain production operations from 2000 pieces per day to 34,000 pieces per day and reduces scrap from 40% to 1%
Leading a cultural change by using old-fashioned team work and value recognition
Vice President Operations
Starplast
Houston, Texas
02.2020 - 04.2021
THIS IS A PROJECT ASSIGNMENT
Change Management Leader of a injection molding operation and 2 distribution centers focused on supplying big box retailers with product for house wares, food storage and other plastic products
Business has grown 30% year over year and 200% over monthly
Utilized good manufacturing practices to organize the manufacturing operation to improve OEE from 45% to 85%
Utilized modern warehousing principles to improve order loading, storage and inventory control
Hired key personnel to achieve cultural change
General Manager
SENNECA HOLDINGS, INC
Brownsville, Texas
03.2017 - 11.2018
Change Management Leader for manufacturer of doors for harsh environments
Held P&L, Oversaw safety, quality, operations, tooling, production engineering, machining, distribution warehouse and maintenance
Develop and manage process for continuous improvement
Manage approximately 80 associates
Used Operational Excellence to: Turn around plant from losing money to making 22% net profit while growing sales from $300K per month to $1,500K per month
Reduce Lead Time from 18 weeks to 10 weeks
Increase product velocity at least 200%
Improve first pass quality from 50% to 99%
Operations Manager
IMPROVED PIPING PRODUCTS, INC
San Antonio, Texas
11.2014 - 10.2016
Change Management Leader for $3 million a month company that made plastic injection-molding, extrusion molding, ribbon molding and machining of thick walled HDPE flange adapters for fluid transfer piping systems
Oversee safety, quality, operations, tooling, production engineering, machining, distribution warehouse and maintenance
Develop and responsible for capital improvement budgets and annual growth strategies
Manage approximately 150 associates
Used Operational Excellence to: Derive an Operations strategy
Reduce back order from 9 months to on-time delivery in less than 6 months
Increase product velocity at least 400%
Improve first pass quality from 40% to 97% in 6 months
Consolidated 2 plants
Organized the Parts Service Center to improve delivery with less personnel
Operations Manager, Quality Manager
THERMA-TRU CORPORATION
Matamoros, Mexico
10.2004 - 04.2014
Hold P&L responsibility for $14 million a month company that made plastic injection-molding and assembly of components for residential entry door systems
Oversaw safety, operations tooling, production engineering, machining, and maintenance
Develop and responsible for capital improvement budgets and annual growth strategies
Managed approximately 300 to 900 operators, maintenance and engineering associates
Used Lean Manufacturing tools to: Reduce head count 50%
Decrease operating expense about $500,000 per year
Cut non-value-added functions by 50%
Reduce footprint of lines to 60% of original
Improve product velocity by 40%
Used Lean and value-based safety to cut safety incidents in half for each of two years running and achieved a period of zero accidents for 15 consecutive months
Customers included Lowes, Home Depot, and Menards
General Manager
CANASTOTA N/C CORPORATION
Canastota, New York
01.2001 - 12.2004
Improved delivery from 34% on-time to 85% in four months
Enhanced quality of machining from daily rejections to zero rejections in six months
Maintained sales during recession by improving customer relations to increase penetration and market share from 30% to 70% with existing accounts
Director of Operations and General Manager, Mexico
HUTCHINSON PRODUCTS CORPORATION
Alton, Illinois
01.1997 - 12.2000
Executed start-up within 90% of budget
Held P&L responsibility for new plant, with growth of $3,000,000 annually
Improved profit 6% in first year
Reduced quality defects to less than 0.1% through improved training and customer service
Introduced ERP and MRP systems to reduce overhead by 10% in one year
Changed scheduling of production to improve delivery from 60% on-time to 98% in six months
Director of Manufacturing
DATAPAGE TECHNOLOGIES, INC.
St. Peters, Missouri
01.1994 - 12.1997
Held P&L responsibility for label manufacturing operation
Implemented improvements that increased production 400%, reduced waste from 25% to 1.7%, and increased productivity from 5% to 70% over three years
Designed nine products that increased sales 25% in one year
Designed two products for which the company sought patents
Manager of Technology, Market Development Manager, Sales Manager
VESUVIUS
Champaign, Illinois
01.1991 - 12.1994
Opened and developed Latin America market
Increased regional sales from zero to $7,000,000 in two years
Project Engineer, Structural Loads and Dynamics Engineer, Technical Assistant
MCDONNELL DOUGLAS AIRCRAFT COMPANY
St. Louis, Missouri
01.1985 - 12.1991
Managed $24,000,000 in equipment used to repair aircraft
Conducted dynamics analysis of aircraft structures