Charles Roundtree
Black Mountain,NC
Summary
Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating 53ft trucks and dry van trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
26
26
years of professional experience
Work History
Commercial Truck Driver
Central Transport International
05.2016 - Current
- 8 years of line-haul and city P&D.
- Trained and guided newly hired drivers.
- Followed all DOT and FMCSA laws and regulations.
- Clean driving record.
- Triples-doubles end. Hazmat and Tanker end.
- Forklift Certified.
Delivery Driver
Office Movers Inc
09.2015 - 05.2016
- Verified accuracy of all deliveries against order forms.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Line Haul Runs Weekly in Class-A Truck
- Operated light trucks to deliver loads as far as 150 miles from home location.
OTR Truck Driver
Swift Transportation
09.2014 - 09.2015
- Reported vehicle and roadside issues in accordance with company policies to maintain route transparency.
- Increased on-time deliveries by planning efficient routes and maintaining regular communication with dispatch teams.
- Completed 100% of freight deliveries on time or ahead of schedule.
Store Manager
Rent A Center Warehouse & Retail Store
08.1998 - 04.2014
- Troubleshooting and Servicing of Computers and electronics for customers.
- Assisted in recruiting, hiring, and training of team members.
- Developed successful employee retention plan, reducing staff turnover rates significantly.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Assisted with hiring, training, and mentoring new staff members.
- Managed 5 to 8 employees.
Education
Information Technology Certificate - Information Technology
DeVry University
Villa Park, IL09.2024
No Degree - CDL License
American Truck Driver Academy
Wilmington, DE08.2014
High School Diploma -
Charter School Of Wilmington
Wilmington, DE06.1998
Skills
- Computer and electronics troubleshooting
- Proficient in Microsoft Office
- Equipment Inspection
- Desktops, Laptops, and Mobile Devices
- Materials Transport
- Trailer Coupling and Uncoupling
- Payroll Administration and Timekeeping
- Employee Motivation
- Team leadership and coaching
- Complex Problem-Solving
- Customer-Oriented
- Route Planning
Timeline
Commercial Truck Driver
Central Transport International
05.2016 - Current
Delivery Driver
Office Movers Inc
09.2015 - 05.2016
OTR Truck Driver
Swift Transportation
09.2014 - 09.2015
Store Manager
Rent A Center Warehouse & Retail Store
08.1998 - 04.2014
Information Technology Certificate - Information Technology
DeVry University
No Degree - CDL License
American Truck Driver Academy
High School Diploma -
Charter School Of Wilmington
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