Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Saintil

Hallandale Beach

Summary

Dynamic Mobile Repair Technician and former Automotive Technician at M&G Auto Deal, skilled in advanced diagnostics and electronic testing. Achieved significant customer satisfaction through exceptional service and effective communication. Proven ability to streamline workflows and enhance vehicle performance, ensuring adherence to safety protocols and ethical repair practices.

Overview

4
4
years of professional experience

Work History

Mobile Repair Technician

Owner-Operator
01.2025 - Current
  • Offered guidance to consumers on purchasing mobile phone accessories.
  • Installed replacement batteries, maintaining strict adherence to safety protocols to avoid overheating.
  • Reset and restored mobile operating systems such to factory default settings to correct software-based faults.
  • Streamlined parts ordering procedures, resulting in a more organized workflow and reduced downtime due to out-of-stock components.
  • Provided diagnostic estimates for repairs, tracking malfunctions and breakage to draft repair cost estimates.

Automotive Technician

M&G Auto Deal
08.2023 - 01.2025
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Safeguarded customer trust by ensuring adherence to ethical repair practices and maintaining a transparent communication approach throughout the service process.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Reduced repeat repair visits by implementing thorough quality control checks.
  • Assisted in selection of quality parts and supplies, ensuring repair durability.
  • Investigated customer complaints to identify cause of malfunctions.

Automotive Technician

Infinity Auto Deal
05.2022 - 08.2023
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety and emissions inspections.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Increased workshop efficiency with organization of tools and equipment.
  • Repaired and replaced worn and damaged components.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Tore down, repaired and rebuilt faulty assemblies such as power systems, steering systems and linkages.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Corrected faults and maximized performance by rebuilding systems and individual components.

Automotive Technician

Transmission Surgery
09.2021 - 05.2022
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Optimized system performance thorough testing and analysis.
  • Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
  • Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
  • Optimized operational workflows by integrating cutting-edge technology solutions.
  • Conducted detailed diagnostics to identify issues, leading to decrease in system downtimes.
  • Increased equipment lifespan, performing preventive maintenance and timely repairs.
  • Improved customer satisfaction, swiftly addressing and resolving technical inquiries and issues.
  • Enhanced safety protocols, conducting regular inspections and safety drills for technical team.
  • Streamlined communication, introducing centralized platform for logging and tracking technical issues.
  • Tested systems, noting issues and completing preventive maintenance.
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Demonstrated to customers proper methods for operating equipment after it had been installed.
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
  • Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
  • Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
  • Performed safety and emissions inspections.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Completed customer orders and warranty services according to manufacturer specifications.
  • Reduced vehicle downtime with meticulous preventative maintenance services, extending the life of customers'' vehicles.
  • Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
  • Maintained accurate records of time and materials required to perform repairs and service.
  • Tested newly installed equipment to determine proper functionality and compliance with regulations.
  • Achieved consistency across all repairs by strictly following manufacturer guidelines and using OEM parts whenever possible.
  • Contributed to business growth through exceptional customer service, leading to increased repeat clientele and positive word-of-mouth referrals.
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Elevated shop reputation with outstanding troubleshooting abilities that led to quick identification of complex issues not easily diagnosed by others.
  • Expanded service offerings with continuous professional development efforts, staying informed on new technologies within the automotive industry.
  • Diagnosed complex electrical issues, restoring vehicle functionality.
  • Maintained up-to-date knowledge of automotive industry standards and practices.
  • Repaired and replaced worn and damaged components.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.

Education

No Degree - Automotive Technician

Auto & Diesel College
Queens, NY

Skills

  • Brake systems
  • Replacing parts
  • Electronic testing
  • Engine repair
  • Heating and air conditioning
  • Suspension systems
  • Inspecting vehicles
  • Advanced diagnostics
  • Fluid services
  • Vehicle inspections
  • Battery services
  • Exhaust systems
  • Steering systems
  • Driveability diagnostics
  • Fuel systems
  • System repairs
  • Emissions control
  • Electrical systems
  • Coolant flushes
  • Engine overhauls
  • Changing oil

Timeline

Mobile Repair Technician

Owner-Operator
01.2025 - Current

Automotive Technician

M&G Auto Deal
08.2023 - 01.2025

Automotive Technician

Infinity Auto Deal
05.2022 - 08.2023

Automotive Technician

Transmission Surgery
09.2021 - 05.2022

No Degree - Automotive Technician

Auto & Diesel College

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Charles Saintil