Charles Sallas
Ozark,AR
Summary
Accomplished Lead Technician recognized for strong communication and collaboration skills. Proven ability to troubleshoot complex issues, enhance team productivity, and maintain high safety standards, ensuring timely and effective project execution.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Lead Technician
S&H Industrial Systems
Jonesboro, AR
01.2020 - Current
- Led team in installation and maintenance of industrial systems, ensuring operational efficiency.
- Developed training materials and mentored junior technicians to enhance skill sets and performance.
- Collaborated with engineering teams on system upgrades, aligning technical specifications with operational needs.
- Conducted safety audits and enforced compliance with industry regulations to ensure workplace safety standards.
- Coordinated troubleshooting efforts for complex issues, enhancing response time and customer satisfaction.
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Monitored and enforced safety measures to mitigate hazards.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Established strong relationships with clients by consistently providing high-quality service and addressing concerns promptly.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Implemented, configured, and optimized safety standards.
- Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
- Enhanced system reliability with thorough troubleshooting and root cause analysis of technical issues.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Spread out articles or materials and examined for holes, tears and other defects.
Driver
Stapp Trucking
Ozark, AR
11.2018 - 12.2020
- Operated commercial vehicles, ensuring compliance with safety regulations and company policies.
- Managed timely delivery of freight while maintaining accurate log records and documentation.
- Coordinated route planning to optimize fuel efficiency and minimize travel time.
- Conducted pre-trip inspections to identify mechanical issues, enhancing vehicle reliability and safety.
- Implemented best practices for load securing, reducing cargo damage during transit.
- Collaborated with dispatchers to provide real-time updates on delivery status and challenges.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
- Obtained signatures from customers upon delivery of goods.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
- Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
- Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
- Improved route efficiency, leading to reduction in average delivery times.
Lead Technician
Intelligrated/Honeywell
Ohio
07.2010 - 10.2018
- Implemented preventive maintenance schedules, reducing equipment downtime and improving reliability.
- Analyzed system performance data to identify improvements, optimizing workflows and resource allocation.
- Managed inventory of tools and parts, streamlining procurement process to minimize delays in service delivery.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Developed comprehensive training materials to onboard new technicians, resulting in faster acclimation to role responsibilities.
- Documented procedures for complex tasks, enabling efficient knowledge transfer between team members.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Tested systems, noting issues and completing preventive maintenance.
- Managed maintenance activities, supervised staff, and inspected equipment.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Led team in installation and maintenance of industrial systems, ensuring operational efficiency.
- Conducted safety audits and enforced compliance with industry regulations to ensure workplace safety standards.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Spread out articles or materials and examined for holes, tears and other defects.
Supervisor
C&N Electric
Ozark, AR
05.1994 - 09.2009
- Supervised daily operations to ensure compliance with safety regulations and quality standards.
- Coordinated team activities to optimize workflow and enhance productivity across projects.
- Trained and mentored staff on best practices in electrical installations and maintenance procedures.
- Implemented process improvements that reduced downtime and increased efficiency within the team.
- Conducted regular performance evaluations to support employee development and accountability.
- Collaborated with management to develop strategic plans for project execution and resource allocation.
- Analyzed operational data to identify trends, driving informed decision-making for future initiatives.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Implemented rewards and recognition program that significantly increased employee engagement and satisfaction.
- Increased customer retention rates by implementing customer feedback into actionable improvements.
- Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Developed comprehensive training program for new hires, significantly reducing learning curve and integrating them into team quickly.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Conducted thorough employee evaluations to identify areas for growth and development, leading to more skilled workforce.
- Fostered culture of continuous improvement, encouraging team to suggest and implement process enhancements.
- Pioneered adoption of new technologies that streamlined tasks and enhanced productivity across team.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Launched quality assurance practices for each phase of development
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
High School Diploma -
Enterprise High School
Enterprise, LASkills
25 years CDL
SAFETY COMLIANCE
BLUEPRINT READING
MECHANICAL TROUBLING SHOOTING
MECHANICAL APTITUDE
PRODUCT TESTING
SYSTEM TESTING
SITE SURVEY
REPORT PREPARATION
ATTENTION TO DETAIL
OSHA COMLIANCE
POWER TOOLS AND EQUIPMENT
CUSTOMER SERVICE
Certification
Fall protection 5/2022
Scissor/Fork Lift. 8/2020
LOTO. 5/2022
PPE. 7/2022
Silica. 5/2022
Rigging. 7/2022
OSHA. 1/2022
CDL 2002
Languages
English
Timeline
Lead Technician
S&H Industrial Systems
01.2020 - Current
Driver
Stapp Trucking
11.2018 - 12.2020
Lead Technician
Intelligrated/Honeywell
07.2010 - 10.2018
Supervisor
C&N Electric
05.1994 - 09.2009
High School Diploma -
Enterprise High School