Charles Scanlan
Sapulpa,Oklahoma
Summary
Dynamic and adaptable professional with extensive experience at QuikTrip, demonstrating exceptional time management and relationship-building skills. Excelled in store management across 90+ locations, ensuring top-notch customer service and operational efficiency. Proven ability in leadership, training diverse teams, and enhancing workplace productivity without compromising quality.
Overview
5
5
years of professional experience
Work History
Second Assistant Night Manager, Extra Relief
QuikTrip
03.2023 - 01.2025
- Upheld Quiktrip's intense standards of cleanliness and customer service in a consistent manner.
- Received, wrote, and finalized orders from vendor contracts and Quiktrip Distribution as they came into the store, ensuring all of the product is accounted for.
- Managed shifts alone with 2 to 4 clerks working along together, sometimes working overnight alone while continuing to help customers as I cleaned and worked the recent deliveries.
- Trained and developed other employees of all ages and levels, using leadership skills developed though training and experience programs.
- Quiktrips never close, however the endless pace of customer flow and tasks to be completed by my store teams (i.e; cleaning, cashier, stocking, kitchen duties of their own, etc.) was no challenge to handle after having years of experience.
- 48 hour weekly work schedule.
Part Time Clerk
QuikTrip
07.2020 - 03.2023
- Greeted each customer as they traverse the store and provided as much of a unique and personalized experience for each customer, while maintaining proper professional and social behavior to provide a great shopping experience.
- Stood ground in Quiktrip's competitive workplace mindset, ensuring all tasks are completed and managed before the shift is over.
- Worked at 90+ Quiktrip locations while covering for my employee's vacation time and sick days. The main purpose of the position is to excel in all areas of the store to ensure that the employee provides the same quality of work for each location.
- Typically worked 30-60 hours a week.
Line Cook
Chicken Salad Chick
11.2019 - 03.2020
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow, OK05-2021
Skills
- Time management
- Multitasking and organization
- Flexibility and adaptability
- Relationship building
Timeline
Second Assistant Night Manager, Extra Relief
QuikTrip
03.2023 - 01.2025
Part Time Clerk
QuikTrip
07.2020 - 03.2023
Line Cook
Chicken Salad Chick
11.2019 - 03.2020
High School Diploma -
Broken Arrow High School
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