CHARLES SCIUTTI
620 201st PL SW, Lynnwood,WA
Summary
Professional with extensive experience in educational support and business development at Edmonds School District. Achievements include successful individualized lesson planning and conflict resolution, resulting in enhanced student performance. Expertise in relationship building and logistics, contributing to improved operational efficiency and client satisfaction. Proven track record in designing engaging activities that cater to diverse learning needs and foster essential life skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Paraeducator
Edmonds School District
Lynnwood, Washington
10.2022 - Current
- Supported preparation and implementation of individualized lesson plans for students needing assistance.
- Worked in special education and intensive support fields to enhance student outcomes.
- Provided secondary classroom support to teachers and faculty for effective learning environments.
- Supervised student learning and assessment processes to ensure academic integrity.
- Managed classroom dynamics involving aggressive or disruptive behavior through proactive strategies.
- Facilitated social integration activities to promote peer interaction among students.
- Implemented strategies that fostered independence in completing assignments for special needs students.
- Participated in IEP and 504 plan meetings to advocate for students with special needs.
Program Manager
Hilltop Elementary, Right at School
Lynnwood, Washington
06.2021 - Current
- Provided guided leadership, mentoring, and support to students in before and after school programs.
- Implemented best practices in order to maximize efficiency of operations.
- Developed engaging games and activities for children.
- Managed Summer Camp Program, ensuring quality execution of all scheduled activities.
- Led games and programs, promoting teamwork and participation among students.
- Conducted regular team meetings to assess progress and resolve issues during program execution.
Director of Extended Care
Saint Thomas More Catholic School
Lynnwood, Washington
08.2021 - 09.2022
- Provided before and after school care for students, ensuring a safe environment.
- Ensured compliance with all relevant regulations, policies and procedures.
- Tutored students in grades K-8, enhancing academic performance.
- Organized games, sports, and educational programs to promote student engagement.
- Substituted as PE teacher, delivering physical education instruction.
- Managed private extended care operations as School Director, optimizing program efficiency.
Customer Support Specialist
Synergy Sports Technology
Remote, Lynnwood, Washington
07.2020 - 07.2021
- Resolved various technical and systematic issues for clients using Synergy applications.
- Followed up with customers after issue resolution to ensure their satisfaction with the outcome.
- Maintained up-to-date knowledge of company products, services, policies, and procedures.
- Participated in team meetings to discuss strategies for improving customer experience.
- Created and reactivated customer accounts, ensuring accuracy of all information.
- Educated clients on features and benefits of Synergy products.
- Demonstrated expertise in sports knowledge, including baseball, basketball, and hockey.
- Collaborated with NCAA, NBA, MLB, and international leagues regarding product offerings.
Director of Business Development Northern California
United Security Specialists
Santa Clara to Sacramento, CA
01.2019 - 05.2019
- Originated business for private security company, achieving 61% growth within five months.
- Developed and implemented a comprehensive business development strategy for the organization.
- Managed operations, administration, and marketing initiatives to enhance overall efficiency.
- Hired and trained personnel to meet specific security needs and uphold company standards.
- Supervised 14 employees and oversaw management of over 120 properties.
- Established relationships with clients, vendors, suppliers, partners, and other stakeholders to ensure successful collaborations.
OSP Engineer
Quanta Telecom
San Jose, CA
10.2018 - 01.2019
- Supported warehouse management while fulfilling standard OSP Engineer responsibilities.
- Volunteered for disaster relief efforts after 2018 Paradise fires.
- Monitored project site expenses to ensure adherence to budget constraints.
- Forecasted demand for telecom, vehicle, and construction equipment across multiple projects.
- Established optimal inventory levels to facilitate swift response times for customer builds.
- Assessed construction schematics to identify required telecom equipment and materials.
Shift Lead Driver/Logistics Specialist
FedEx Express
San Francisco, CA
10.2017 - 10.2018
- Achieved 99.9% average delivery rate on all assignments without material loss.
- Implemented optimal logistics planning to enhance accurate and expedited deliveries.
- Honored with FedEx Exceeding Purple Promise award in March, May, and June 2018.
- Strengthened customer relationships with major technology and finance firms through reliable deliveries.
- Increased profitability by eliminating late penalties.
- Promoted three times within first nine months to Shift Lead Driver.
- Checked orders for quality and completeness.
- Maintained cleanliness and organization of the work area to uphold company standards.
Director of Business Development, Sacramento
Onyx Protective Services
San Jose, CA
05.2016 - 10.2017
- Provided in depth analysis of target groups and new business opportunities in commercial real estate communities through market research, competitive analysis, and business modeling
- Swiftly generated revenue by increasing customer accounts by 29% within 60 days
- Carefully monitored and maintained current accounts to ensure clients are satisfied with service
- Responsible for 77 properties, was able to acquire 32 new accounts in 17 months
- Represented the organization at industry events, conferences, and public meetings.
Education
Masters of Arts - Education Technology Leadership
University of Arizona Global Campus
Tucson, AZ06.2013
Bachelors of Arts - Sports & Recreation Management
University of Arizona Global Campus
Tucson, AZ08.2011
Sports Management
University of San Francisco
San Francisco, CA06.1995
Skills
- Sales training and team leadership
- Individualized lesson planning
- Special education support
- Customer service
- Team leadership
- Conflict resolution
- Empathy building
- Problem solving
- Classroom monitoring
- Emotional support
- New business development
- Relationship building
- Coachable
- Leadership experience
- Skilled negotiation
- Logistics expertise
- Productivity and flexibility
- Natural leadership
- Proactive attitude
- Educational support
- Physical assistance
- Social-emotional support
Extracurricular Activities
As a former pro baseball player, I enjoy playing in men’s semi pro baseball tournaments while providing private coaching lessons to children ages 10 – 18, across all levels of experience. I actively support my four sons in their endeavors, and enjoy my time being a full time father.
Affiliations
- Former professional baseball player, played 6 years in Mexico (Municipal League MVP in 2001) and one year in the Golden Baseball League for the Japan Samurai Bears. Home Run in first professional at bat in Mexico and first at bat in the United States.
- Private Baseball Instructor, coach kids between the ages 6-18
Accomplishments
- FedEx Top Driver
- Program Manager Top Performer
Certification
- CPR 2025
- Trauma Informed Care
- Special Needs Certified
Languages
Spanish
Professional
Tagalog
Limited
References
References available upon request.
Timeline
Paraeducator
Edmonds School District
10.2022 - Current
Director of Extended Care
Saint Thomas More Catholic School
08.2021 - 09.2022
Program Manager
Hilltop Elementary, Right at School
06.2021 - Current
Customer Support Specialist
Synergy Sports Technology
07.2020 - 07.2021
Director of Business Development Northern California
United Security Specialists
01.2019 - 05.2019
OSP Engineer
Quanta Telecom
10.2018 - 01.2019
Shift Lead Driver/Logistics Specialist
FedEx Express
10.2017 - 10.2018
Director of Business Development, Sacramento
Onyx Protective Services
05.2016 - 10.2017
Masters of Arts - Education Technology Leadership
University of Arizona Global Campus
Bachelors of Arts - Sports & Recreation Management
University of Arizona Global Campus
Sports Management
University of San Francisco
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