Charles Scott

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

As a customer service representative at Cintas, I have been providing exceptional service to clients and partners for over four years. I handle inquiries, process orders, and update records using my computer literacy skills and the company's software systems. I also ensure customer satisfaction, retention, and loyalty by applying my customer-focused service skills and following the company's standards and policies.

I have over 17 years of experience in customer service, having worked at Publix Super Markets for 13 years before joining Cintas. I have served diverse customers and resolved issues in a timely and professional manner. I have a bachelor's degree in history from the University of North Georgia, which has enhanced my communication, research, and analytical skills. I am proud to be part of a team that supports the mission and vision of Cintas, and I look forward to contributing to its success and growth.