Charles Sergent
Chesapeake
Summary
Accomplished Pharmacy Director with a proven track record at JenCare Senior Medical Center, enhancing team productivity and compliance through strategic planning and operations management. Skilled in relationship building and decision-making, I significantly improved interdepartmental coordination and patient care. Expert in regulatory adherence and efficient pharmacy operations, fostering continuous improvement and innovation.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Pharmacy Director Virginia
JenCare Senior Medical Center
07.2017 - Current
- Trained and guided team members to maintain high productivity and performance metrics.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Reported issues to higher management with great detail.
- Managed time efficiently in order to complete all tasks within deadlines.
Pharmacy Manager
CVS Pharmacy
07.2015 - 06.2017
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases.
Pharmacy Manager
Target
02.1996 - 07.2015
- Educated patients on possible drug interactions, potential side effects, and optimal methods of administration.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Trained pharmacy interns and newly hired pharmacy technicians.
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed.
- Developed strong relationships with healthcare providers, ensuring seamless coordination of care for patients.
- Managed budgetary responsibilities, controlling expenses to optimize profitability without compromising quality of care.
- Ordered all pharmacy supplies and kept check on inventory levels.
Education
Bachelor of Science - Pharmacy
West Virginia University
Morgantown, WV12-1989
Skills
- Relationship building
- Strategic planning
- Decision-making
- Operations management
- People management
Accomplishments
-Past HEDIS Chenpion for the Tidewater Market
-Med adherence team for Virginia markets
-Developed great working relationships with market leaders in Tidewater and Virginia
-Doubled prescription count for Norfolk pharmacy to over 1100 prescriptions a week since my start date
-Perfect inspections with the Virginia Board of Pharmacy
-Market trainer for Virginia for Target Pharmacy
-National Third Party team for Target Pharmacy
-State preceptor for pharmacy students for Target Pharmacy
Certification
- National vaccination cerrtification
Timeline
Pharmacy Director Virginia
JenCare Senior Medical Center
07.2017 - Current
Pharmacy Manager
CVS Pharmacy
07.2015 - 06.2017
Pharmacy Manager
Target
02.1996 - 07.2015
- National vaccination cerrtification
Bachelor of Science - Pharmacy
West Virginia University
Similar Profiles
Rasheeda JenkinsRasheeda Jenkins
Care Facilitator at JenCare Senior Medical CenterCare Facilitator at JenCare Senior Medical Center
Tannia CravinasTannia Cravinas
Medical Assistant at JenCare Senior Medical CenterMedical Assistant at JenCare Senior Medical Center
Relista DilosaRelista Dilosa
Center Sales Manager at JenCare Senior Medical CenterCenter Sales Manager at JenCare Senior Medical Center