Summary
Overview
Work History
Education
Skills
Interests
Timeline
SalesAssociate

Charles Sessions

HICKSVILLE

Summary

Dynamic and reliable sales professional with experience at Gap, Starbucks and including vast restaurant experience excelling in customer engagement and relationship building. Proven ability to manage high-stress situations while maintaining a clean and organized environment. Strong teamwork and problem-solving skills, consistently enhancing store performance and customer satisfaction through effective communication and multitasking. Lastly, I am extremely passionate about the growing recreational cannabis industry and the positivity it brings with it. I am very eager to learn new things and bring my already extensive knowledge to the table to help cultivate good relationships with customers and coworkers alike. I've always wanted to be a part of this space and will always do my part to contribute in any and all ways.

Overview

15
15
years of professional experience

Work History

Sales Associate

Gap
04.2024 - 07.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Barista

Starbucks
01.2016 - 10.2023
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Restaurant Waiter

On The Boarder
05.2010 - 02.2015
  • Maintained clean and organized dining areas for optimal guest experience.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
  • Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.

Education

No Degree -

Nassau Community College
Garden City, NY

High School Diploma -

Foster High School
Richmond, TX
06-2008

Skills

    -

  • Flexible schedule
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Relationship building
  • Stocking and receiving

Interests

- Outdoor Enthusiast

- Avid Gardener

- Family Oriented

- Snowboarding/Skateboarding

- Food and Cooking

- DIY Projects

- Movies/Media

- Animal lover

Timeline

Sales Associate

Gap
04.2024 - 07.2025

Barista

Starbucks
01.2016 - 10.2023

Restaurant Waiter

On The Boarder
05.2010 - 02.2015

No Degree -

Nassau Community College

High School Diploma -

Foster High School
Charles Sessions