Charles Shambelan
Eugene,OR
Summary
Graduate of The University of Oregon with a degree in Applied Business and Economics, possessing strong leadership skills developed through a combination of academic, professional, and athletic experiences. Competing as a national-level freestyle mogul skier fostered resilience and determination, transforming challenges such as injury and defeat into valuable lessons in strength and perseverance. Winning the US Freestyle Eastern Regionals in high school exemplifies a commitment to excellence driven by dedication and hard work. I am eager to channel this energy and passion into a career, aiming to leverage my diverse experiences to help an organization exceed in any way I can.
Overview
11
11
years of professional experience
Work History
Management Trainee
Enterprise Mobility
10.2024 - Current
- Gained hands-on experience in business management, including sales strategy, operations, and customer retention.
- Managed the full rental cycle including reservations, contracts, and vehicle inspections to ensure efficiency and compliance.
- Assisted in branch operations management, including fleet logistics, scheduling, and profitability analysis.
- Developed strong relationship-building skills with customers, corporate accounts, and business partners.
- Consistently exceeded sales and upgrade goals.
- Qualified for the monthly MVP event 3 months in a row (Top 10 MT on the matrix).
- Collaborated with team members to meet and exceed branch performance metrics such as revenue, fleet utilization, and customer service index.
- Improved management skills by participating in rigorous training programs and workshops.
- Handled day-to-day customer or client questions via telephone or email.
Photographer/Videographer
Swickard Auto Group
01.2023 - 08.2023
- Captured and produced high-quality photos of all available vehicles, highlighting key features to attract potential buyers.
- Optimized visual content for the dealership website, contributing to a 3x increase in web traffic within the first week.
- Managed and created content for the official Instagram account, strengthening online presence and engagement.
- Digitally edited photos to enhance appearance.
Lot Porter
BMW of Eugene
04.2022 - 01.2023
- Responsible for the presentation of the parking lots and showroom.
- Collaborated with the sales team on vehicle deliveries.
- Partnered with inventory manager on key daily items and monthly reports.
- Increased efficiency in vehicle movement, effectively managing keys and tracking system for seamless operations.
- Communicated with service team and other staff to assist customers.
- One of five employees trusted to sign off on new inventory deliveries (valued at $500k+).
Sales Associate
Natural Pet Outlet
07.2019 - 08.2021
- Improved customers’ shopping experience by applying deep knowledge of store merchandise to recommend and locate the best products for each customers’ needs.
- Assisted 20+ customers per shift, using knowledge and active selling techniques to achieve top sales ranking in my location within 2 weeks of joining the company.
- Supported, mentored and coached peers, proactively taking on additional responsibilities such as store openings and closings, leading to a promotion to the flagship location by the enterprise owner within 3 weeks of joining the company.
- Received bonuses for work ethic and value-add approach.
Moving Consultant
Pemberley Designer Consignments
06.2018 - 09.2018
- Assisted entrepreneurial owner in store relocation, including inventory move, store layout and setup.
Owner
Landscaping
01.2015 - 01.2017
- Provided multiple landscaping services throughout the year tailored to customer needs.
- Added value through thoughtful use of tools and techniques to minimize the time and maximize the quality of the job.
Education
Bachelor of Science - Applied Business And Economics
The University of Oregon
Eugene, OR12-2024
Skills
- Customer service
- Team leadership
- Relationship management
- Sales techniques
- Client Engagement
- Inventory control
Accomplishments
- 2018 US Eastern Region Freestyle Skiing Champion
- Two-time Qualifier – US Junior Freestyle Nationals
- Two-time Qualifier – US Freestyle Nationals
- Two-time Qualifier – US Freestyle Selections
- Grown personal Instagram account @that1.s5 to 30,000+ followers and 1 million+ monthly viewers
Community Service
- Alpha Kappa Psi, Thanksgiving Fundraisers, 2021-11, Responsible for setting up various community service and fundraising events in the business school
- Newtown Youth Academy, Volunteer, Newtown, CT, 2015, Checked in and assisted clients at the gym, Maintained cleanliness of the facilities
Timeline
Management Trainee
Enterprise Mobility
10.2024 - Current
Photographer/Videographer
Swickard Auto Group
01.2023 - 08.2023
Lot Porter
BMW of Eugene
04.2022 - 01.2023
Sales Associate
Natural Pet Outlet
07.2019 - 08.2021
Moving Consultant
Pemberley Designer Consignments
06.2018 - 09.2018
Owner
Landscaping
01.2015 - 01.2017
Bachelor of Science - Applied Business And Economics
The University of Oregon