Charles Shorts
Thousand Oaks,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Director of Distribution and Logistics
La-Z-Boy/Stitch Industries
05.2021 - Current
- Responsible for the performance and profitability of the company’s entire supply chain’s scope, including continuous improvement in safety, quality, productivity, and cost reduction year-over-year
- P&L responsibility of creating and managing budgets, forecasting revenue and expenses, analyzing financial data to identify trends and opportunities for improvement, developing and implementing strategies to increase revenue and reduce costs, monitoring financial performance against targets and adjusting as necessary and communicating financial results and performance to stakeholders
- Designed and implemented supply chain management strategy which included 3PL management, freight negotiations and process improvements which increased efficiency and saved the company $2 million annually
- Responsible for global supply chain strategies of seven international manufacturing plants and fifteen domestic distribution centers which incorporated increased flexibilities and cost-effective measures year over year
- Managed strategic planning processes that aligned operational deliveries with corporate objectives, resulting in a 10% boost in customer satisfaction
- Established and monitored KPI metrics and supplier rating processes
- Monitored buying strategies to improve product life cycle managed
- Introduced continuous improvement strategies to modernize warehouse and distribution operations, resulting in an improvement in overall supply chain efficiency
- Collaborated and negotiated with the ocean freight carriers, over the road trucking companies, and 3PL partners to reduce lead times by 10%, improving inventory turnover and reducing planning costs
- Managed all ERP, TMS and WMS enhancements.
- Increased customer satisfaction by improving order accuracy and delivery times.
- Facilitated cross-functional communication between departments for increased collaboration and efficiency in resolving issues.
- Improved supply chain visibility by implementing tracking systems that provided real-time information on shipment status.
Domestic Supply Chain Coach/Fulfillment Center Manager Southern California
Article
11.2018 - 11.2020
- Assisted in expanding company-owned planning and distribution lines to increase customer satisfaction by 20%
- Instrumental in restructuring the supply chain process to enable multiple sites to grow while introducing lean processes to maximize profit growth throughout California, Florida, New Jersey, Seattle, and Vancouver, Canada
- Created a cross-functional team that improved operational transparency and enhanced overall productivity by 15%
- Instrumental in managing global supply chain strategies and inventory demands from Vietnam, China, Indonesia, and Mexico manufacturing plants to six US distribution centers
- Developed and implemented multiple projects through Value Stream Mapping (VSM), which helped reconfigure the company’s layout to increase overall efficiency by 20%
- Managed the supply chain continuous improvement process which increased efficiencies by 12% and safety by 8%.
- Boosted player confidence through personalized training sessions and continuous feedback.
Distribution Center Manager
Universal Studios
09.2017 - 11.2018
- Restructured the distribution center’s product placement strategies by utilizing velocity and product type to increase overall efficiency by 30%
- Instrumental in creating a robust and system-driven replenishment process, which helped increase the overall fill rate by two points and decrease emergency replenishment by 20%
- Improved space utilization by 25% by assisting in purchasing model enhancements, which included identifying product space availability and establishing guidelines for our third-party overseas suppliers.
- Consistently met or exceeded key performance indicators through effective resource allocation and process improvement initiatives.
- Optimized space utilization within the warehouse using data-driven analysis techniques for efficient storage of inventory items.
- Immediately addressed logistical issues and applied remediation techniques.
- Coordinated with suppliers to maintain optimal levels of stock, reducing costs and avoiding stock outs.
West Coast Materials Manager/Supply Chain & Operations Manager for the West Coast Manufacturing Plant
The Cheesecake Factory
05.2009 - 09.2017
- Managed the demand planning process and implemented a new forecasting model, resulting in a 15% reduction in stockouts and backorders
- Monitored and oversaw buying strategies to reduce material shortages, resulting in a 20% increase in production planning efficiency
- Implemented Standard Operating Procedures, Shop Floor Data Collection, and the development of inexperienced staff members throughout the Bakery Division’s entire supply chain
- Developed replenishment tools and KPI indicators that increased the accuracy of inventory management
- Managed 3PL vendors processes and contracts negotiations
- A stakeholder in the supply chain’s material resource planning process(MRP), which included buying strategies and implementation of upgrades in the ERP system
- Partnered with finance to create clear guidelines for the yearly AOP
- Managed the S&OP planning strategies which increased throughput, increased inventory turns, and decreased inventory space needed.
- Monitored safety stock levels and established order policies to balance inventory availability with minimal investment.
- Developed comprehensive supplier performance metrics to ensure continuous improvement in service levels and product quality.
- Established strong relationships with both internal stakeholders and external suppliers to facilitate seamless communication throughout the supply chain process.
Education
Master’s in Business Administration -
University of Phoenix
Los Angeles, CA04.2018
Bachelor of Science (Supply Chain Management) -
University of Phoenix
Los Angeles, CA03.2016
Degree in Business Administration (Minor in Spanish) -
Santa Ana College
Santa Ana, CA03.1999
Supply and Logistics Training -
United States Marine Corps
San Diego, CA01.1988
APICS Certified -
Cheesecake Factory
Los Angeles, CA02.2010
Certified Quality Improvement Associate -
American Society For Quality (ASQ)
Los Angeles, CA02.2012
Employment Skills
- Microsoft Word
- Microsoft Excel
- AS400/RF Systems
- Various TMS and WMS
- Forklift Trainer
- Customer Service Management Systems
- Warehouse Management Systems
- Safety
- 5S Champion
- Scheduling
- Marine Corps Supply and Logistics Management
- Supply Chain Management
- Lean Process Management
- MPS/MRP Management
- Manufacturing Management
- Operations Management
- Team Building
- Warehouse Consulting
Timeline
Director of Distribution and Logistics
La-Z-Boy/Stitch Industries
05.2021 - Current
Domestic Supply Chain Coach/Fulfillment Center Manager Southern California
Article
11.2018 - 11.2020
Distribution Center Manager
Universal Studios
09.2017 - 11.2018
West Coast Materials Manager/Supply Chain & Operations Manager for the West Coast Manufacturing Plant
The Cheesecake Factory
05.2009 - 09.2017
Master’s in Business Administration -
University of Phoenix
Bachelor of Science (Supply Chain Management) -
University of Phoenix
Degree in Business Administration (Minor in Spanish) -
Santa Ana College
Supply and Logistics Training -
United States Marine Corps
APICS Certified -
Cheesecake Factory
Certified Quality Improvement Associate -
American Society For Quality (ASQ)
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