Charles Singleton
Tampa,FL
Summary
Experienced office manager and administration professional with a proven track record of optimizing productivity, efficiency, and service quality across diverse environments. Highly organized with advanced supervisory, team building, and customer service skills. Motivational leader adept at stepping into roles and quickly driving positive changes to achieve company success through training, monitoring, and morale-building techniques.
Overview
11
11
years of professional experience
Work History
Assistant Director
Bright Future Early Learning Academy
Wildwood, Fl.
08.2021 - Current
- Instituted procedures for regulatory compliance across all levels.
- Developed and managed a team of employees to ensure efficient operations of the organization.
- Oversaw financial operations for specified divisions
- Evaluated staff efficiency regularly.
- Provided assistance to resolve customer concerns.
- Facilitated workflow management through effective task assignments.
- Established protocols for confidential information management within the organization.
- Maintained adherence to safety standards across all staff
- Managed updates and maintenance for organizational databases.
- Compiled detailed reports for executive review meetings.
- Implemented quality control measures to uphold company standards.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Organized records and correspondence efficiently.
- Accurately processed payroll for timely employee payment
- Reviewed contracts ensuring precision before company endorsement
- Achieved high standards of office organization to support performance goals.
Bus Driver
Sumter County School Board
Bushnell, Fl.
11.2013 - Current
- Ensured safety of passengers by adhering to all applicable traffic laws and regulations.
- Maintained daily logs of vehicle inspections, trips, hours worked and other pertinent information.
- Conducted pre-shift vehicle inspections for mechanical issues
- Ensured customer satisfaction with accurate route information
- Facilitated smooth entry for passengers with special requirements.
- Informed dispatch of schedule changes using two-way communication
- Transported passengers on predetermined routes while obeying traffic regulations.
Correctional Officer Sergeant
State of Florida Department of Corrections
Bushnell, Fl.
01.2018 - 01.2021
- Ensured regulatory compliance of living conditions through cell inspections
- Investigated reported incidents of criminal activity among inmates.
- Directed team of officers in managing inmate security and control
- Monitored CCTV systems for suspicious activity and responded accordingly.
- Maintained records of inmate movement within the facility as well as outside visits or transfers.
- Executed security searches on all personnel during entry and exit.
- Guided subordinates on handling security operations effectively.
- Reviewed incident reports submitted by subordinate officers for accuracy and completeness.
- Provided aid to healthcare professionals during acute situations.
- Coordinated projects involving diverse departments, including HR, Maintenance, Food Services, and Administration.
- Engaged in disciplinary processes by presenting relevant incident information.
- Coordinated interactions with external agencies and internal teams as needed
- Mitigated disruptive actions through verbal techniques
- Managed facility operations by supervising laundry services, food preparation, and prisoner transport.
- Maintained detailed daily records of inmate activities.
Education
Director Credential- VPK Endorsed - Child Care Services Management
Florida Department of Children And Families
Tallahassee, FL03-2023
National Administrative Credential - Child Care Management
National Institue of Child Care Management
Orlando, FL02-2023
Child Development Associate - Early Childhood Education
National Institute of Child Care Management
Orlando, FL01-2023
High School Diploma -
Wildwood High School
01-2005
Associate of Arts - Religious Studies
Faith Bible College
Independence, MOSkills
- Operations Management
- Strategic Planning
- Data Analysis
- Business Growth Strategies
- Crisis Management
- Financial Management
- Staff Development
- Vehicle Inspection
- Problem-Solving
- Customer rapport
- Operations Oversight
- Administrative Management
- Client Relationship Management
- Positive Reinforcement
- Staff Training and Development
- Staff Evaluation
References
References available upon request.
Timeline
Assistant Director
Bright Future Early Learning Academy
08.2021 - Current
Correctional Officer Sergeant
State of Florida Department of Corrections
01.2018 - 01.2021
Bus Driver
Sumter County School Board
11.2013 - Current
Director Credential- VPK Endorsed - Child Care Services Management
Florida Department of Children And Families
National Administrative Credential - Child Care Management
National Institue of Child Care Management
Child Development Associate - Early Childhood Education
National Institute of Child Care Management
High School Diploma -
Wildwood High School
Associate of Arts - Religious Studies
Faith Bible College
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