Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Charles Smith

Huntington Beach,California

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Great problem solver when hit with road blocks.

Overview

3
3
years of professional experience

Work History

Sales Associate

Vans
10.2022 - 12.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Team Leader

Mister Car Wash
01.2021 - 05.2022
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Provided customers with a clean car within the required time set by our managers.

Education

High School Diploma -

Satellite Senior High School
Satellite Beach, FL
05.2022

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Problem-Solving
  • Attention to Detail
  • Performance Improvement
  • Quality Improvement
  • Listening Skills
  • Excellent people skills

Affiliations

  • Volunteer Work at a soup kitchen for the homeless in Costa Mesa.

Timeline

Sales Associate

Vans
10.2022 - 12.2023

Team Leader

Mister Car Wash
01.2021 - 05.2022

High School Diploma -

Satellite Senior High School

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Charles Smith