Charles Smith
New Haven,CT
Summary
A dual focus on Information Technology and professional Caregiving. A strong sense of responsibility, punctuality, and the ability to learn new systems quickly. Whether troubleshooting hardware or assisting clients with daily needs, I pride myself on my "people-first" approach and technical curiosity. Ready to bring a disciplined and helpful attitude to your team.
Overview
1
1
Certification
1
1
year of professional experience
Work History
ITS Help Desk
Yale
New Haven, CT
06.2026 - Current
Interned and assisted in managing daily operations at Yale University's help desk.
Caregiver
GT Independence
New Haven, CT
12.2025 - Current
- Assisted clients with daily living activities, promoting independence and well-being.
- Developed and maintained strong relationships with clients to enhance trust and communication.
- Implemented personalized care plans based on individual needs and preferences of clients.
Education
High School Diploma -
Eli Whitney Tech
Hamden06.2026
Skills
- Provided respectful and compassionate support to elderly individuals in care settings
- Assisted students and staff at the school help desk with inquiries and issues
- Organized tasks efficiently to maximize time management skills
- Resolved conflicts and challenges through effective problem-solving techniques
- Demonstrated strong ethics in all interactions and responsibilities
Certification
- OSHA-10
- Testout IT Fundamentals pro
- Step Ladder Safety
- Customer Service Certification
- CodeHS JavaScript Level 1
- CodeHS Web Development Level 1
Interests
Community Cleanup, Coding and Programming, App Development, Web Development and Design, Volunteering, Music
Timeline
ITS Help Desk
Yale
06.2026 - Current
Caregiver
GT Independence
12.2025 - Current
High School Diploma -
Eli Whitney Tech