Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
- Conducted performance reviews providing coaching and feedback to benefit both USAF and service member.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Planned daily operational strategies, including delivery routing, team workflows and chapel promotional initiatives.
- Maintained safety and emergency readiness among personnel by disseminating information on and monitoring compliance with regulatory and organizational policies.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Oversaw financial management, budget management, accounting and logistical costs for training.
- Built upon established practice standards to improve operational performance and DoD costs.
- Conferred with subordinate managers each day to assess needs and optimize activities.
- Participated in potential military members applying re-train into career field and interviewing sessions to help identify qualified candidates.
- Coached and mentored two military Sergeants through constructive feedback to develop long-term career goals.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Developed military chapel procedures for emergency response and crisis management, physical security, information protection, incident management and installation support.
- Implemented safety protocols for reduced workplace accidents and improved employee wellbeing.
- Enhanced project efficiency by streamlining communication between team members and stakeholders.
- Developed comprehensive budgets and schedules to ensure timely project completion within allocated resources.
- Mentored junior staff, leading to increased productivity and improved teamwork throughout the organization.
- Negotiated contracts with vendors, resulting in cost savings and stronger relationships with suppliers.
- Conducted regular site inspections to maintain compliance with industry regulations and standards.
- Resolved conflicts efficiently among team members, fostering a positive work environment that contributed to successful outcomes.
- These duties were aditional USAF & USAFR career felids were related duties were performed.
- Primary military career felid was Chapel Superintendent
- Collaborated with community Veteran agencies, organizations, schools, neighborhoods, and other organizations to identify needs, resources, and program priorities.
- Managed appox. one million-dollar budget, ensuring accurate allocation across three Veteran services departments.
- Planned, implemented, and evaluated culturally appropriate and sensitive prevention education programs for Veterans and their families.
- Lead a staff of Veteran Peer Support Specialists, Job Coach, Training Facilitator, Clinicians, Case Managers, and Education-Vocation Specialist to link Veterans to the best possible Healthcare Services and other stressor reducing programs for Veterans and their families.
- Interviewed and provided managerial recommendations for candidates applying for employment with Wester Tidewater Community Services Board.
- Participated in information dissemination activities and on-line and in-person group workshop facilitation, providing suicide prevention education, substance abuse, tobacco use, and mental health information, and educational programs, vocational programs, and employment services.
- Maintained federally regulated Department of Veteran Affairs HIPAA documentation regarding Suicide Prevention, evaluation data, and program content.
- Maintained a working knowledge of other community resources and service programs.
- Assisted other Prevention staff in providing Prevention programs, resources, and other family, and community and youth issues.
- Performed 988 Regional Dispatch duties as Mental Health Professional/ Clinician I supporting Mobile Crisis Responders assisting individuals experiencing a mental health crisis and coordinating with first responders.
- Managed program budgets effectively, consistently managing program projects on-time and within financial constraints.
- Handled staff training initiatives aimed at upskilling the mental health and crisis intervention techniques.
- Created Veteran Suicide Prevention Policy and Procedures for organization to more effectively believer needed care to individuals experiencing mental health crisis.
- Managed social media accounts by composing content, engaging with followers in comments, monitoring activities and researching trends.
- As a Patrol Officer, responded to requests for information from media or designated appropriate spokespeople or information sources for requests.
- Wrote press releases or other media communications as Public Information Officer (PIO).
- Juggled multiple projects (i.e. National Night Out, Back to School Drives, Food Drives, Toy Drives, etc.) and tasks to ensure high quality and timely delivery.
- Apprehended suspects, prepared case reports and testified in courtroom hearings.
- Mediated domestic-related disturbances and protected victims from harm.
- Made arrests for violations of criminal laws and conducted background investigations.
- Served active warrants and subpoenas.
- Assessed each resident's psychosocial needs.
Organized volunteer schedules and assignments to maximize efficiency and program effectiveness.
- Presented talks at community groups to promote organizational mission and programs.
- Partnered with similar organizations to meet greater needs, preventing duplication and optimizing resource utilization.
- Produced and updated organizational records and reports, including organizing budgets and documentation.
- Consulted with local government representatives to understand community needs and strategize response plans.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Responded to requests for information from media or designated appropriate spokespeople or information sources for requests.
- Authored press releases and communications materials to share vital information and promote intended message.
- Enhanced community safety by developing and implementing crime prevention strategies.
- Collaborated with law enforcement agencies to address criminal activities and reduce crime rates in the community.
- Worked within web content management systems.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Documented information for legal cases and testified as a witness under oath in court.
- Wrote reports detailing events and people involved.
- Answered calls and complaints while providing community-oriented police services to improve and enhance quality of life community-wide.
- Supported scene investigations by securing perimeters, collecting evidence, interviewing witnesses and documenting statements.
- Prepared detailed documentation of felony-level property and violent crime investigations.
- Mediated domestic-related disturbances and protected victims from harm.
- Responded to civil unrest, and search and rescue operations.
- Conducted field sobriety tests and used portable breathalyzers to perform tests.
- Monitored and investigated suspicious persons and situations and unusual activities.
- Boosted community safety, performed motor vehicle accident investigations and conducted field sobriety tests at DUI checkpoints.
- Completed debriefings for arrested subjects to obtain information pertinent to investigations.
- Responded to major interstate vehicular accidents with fatalities or serious injuries.
- Enhanced public safety by patrolling assigned areas and responding to emergencies promptly.
- Collaborated with fellow officers for efficient crime prevention and response efforts.
- Participated in specialized training sessions to enhance skills in areas such as firearms proficiency, self-defense tactics, and crisis intervention techniques.
- Coordinated with other law enforcement agencies during joint operations or investigations to ensure efficient communication and teamwork.
- Maintained a high level of physical fitness to effectively perform job duties while minimizing the risk of injury on duty.
- Attended community meetings or events as a representative of the police department, promoting transparency and fostering trust between law enforcement personnel and local residents.
- Handled crisis situations effectively by utilizing strong communication skills, de-escalation techniques, and sound judgment under pressure.
Virginia Crisis Intervention Team (CIT) Instructor
- State of Virginia Certified
Critical Incident Stress Management Team (CISM)
- Virginia Law Enforcement Assistance Program
DCJS - General Instructor
- Department of Criminal Justice Services
Virginia Peer Support Association (VAPSA)
- City of Williamsburg
Crime Prevention / Community Engagement
- Crime Prevention Center For Training & Service LLC
Virginia Crime Prevention Specialist
- Department of Criminal Justice Services
Certified Law Enforcement Officer
- Department of Criminal Justice
United States Air Force Commendation Metal
- United States Air Force
National Defense Service Medal
- United States Air Force
Air Reserve Meritorious Service Metal (x2)
- United States Air Force Reserves
Global War on Terrorism Service Medal
- United States Air Force
Air Force Expeditionary Service Ribbon
- United States Air Force
Excellent Police Duty
- Richmond Police Department
Virginia Crisis Intervention Coalition
- Sponsored by - Western Tidewater Community Services Board, Colonial Behavioral Health, and Richmond Behavioral Health Authority
Crisis Incident Stress Management Team (CISM)
- Virginia Law Enforcement Assistance Program
Public Information Officer (PIO)
- National Information Officer Association (NIOA)