Chuck Starks

• Oversee long term and short-term property operations in CA & TN: maintenance, advertising, and 120-150 yearly short term rental stays
• Manage staff, Airbnb, co-host, bookings, feedback, and channel manager duties.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.

• Provides direction and guidance/mentor to team members and coaches others in closing the most complex deals
• Managed approximately 200 incoming emails and calls per day from customers
• Advanced level specialized sales representative, influencing how others engage and interact across the segment
• Organizes senior internal/external resources in response to, and in anticipation of customer needs.
• Answered customers' questions regarding products, prices, and availability.
• Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.

Stayed informed on VMW strategy / Territory plans

• Engaged with Core sales counterparts (AE/ISR/TSR)
• Drove engagement with channel sales to drive Dell distribution pipeline and engage with partners.
• Managed approximately 150 incoming calls and emails per day

• Helped customers identify license gaps to maintain compliance (Microsoft, Adobe, McAfee, 500+ vendors)
• Educated customers to changes specific to license structure, pricing, and up-sell/cross-sell paths
• Achieved sales attainment rolling average while in role 5 fiscal quarters - 243% Sales Performance to Quota.
• Answered customers' questions regarding products, prices, and availability.
• Facilitated smooth transactions by working closely with finance department to ensure accurate invoicing and timely payments from clients.

• Created a fun culture through site-wide-events, competitions, team building exercises and trainings
• Served as Software solutions point of contact for 500+ 3rd party vendors
• Ramped 4 new hire sales teams and 2 S&P sales coaches.

• Built and maintained a book of business of over 2,000 relationship accounts across the US
• Utilized Sales Force for tracking leads account team collaboration
• Chosen by management and training to mentor sales team attainment and Dell Financial Services.