Summary
Overview
Work History
Education
Skills
Timeline
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Charles Stewart

Colonial Beach,VA

Summary

Driven Landscaping Crew Leader with a proven track record at Affordable Lawn and Landscaping, excelling in landscape design and customer service. Demonstrates a strong work ethic and expertise in heavy equipment operation, enhancing client satisfaction by 20%. Skilled in both verbal and written communication, ensuring project success through effective team and client interaction.

Overview

1
1
year of professional experience

Work History

Landscaping Crew Leader

Affordable Lawn and Landscaping
06.2024 - Current
  • Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
  • Managed inventory of materials efficiently to ensure availability when required.
  • Resolved conflicts between crew members professionally while maintaining focus on project goals.
  • Implemented quality control measures to consistently deliver outstanding finished landscapes.
  • Ensured safety standards were met by conducting regular site inspections, addressing potential hazards, and providing ongoing training to crew members.
  • Increased client retention rates by proactively addressing concerns and offering solutions that exceeded expectations.
  • Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
  • Mentored new team members on industry best practices, leading to a more knowledgeable workforce capable of handling complex projects independently.
  • Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
  • Streamlined crew operations by creating efficient daily work schedules and assigning tasks based on individual strengths.
  • Maintained open lines of communication with clients throughout the duration of projects.
  • Performed planting, watering, mulching, and edging of lawns.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
  • Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
  • Identified tools, machinery and personnel required for projects and properly managed resources.
  • Supervised team member performance to meet client deadlines and requirements.
  • Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
  • Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
  • Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
  • Maintained tools and equipment to foster safe and consistent operation.
  • Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
  • Educated clients on proper lawn and plant care, giving details on appropriate watering and fertilization.
  • Reviewed landscape project tasks, determining budgets and timelines for completion.
  • Trained personnel on irrigation, pest control and planting techniques to promote landscaping skills.
  • Monitored weather conditions to plan work schedules effectively and minimize project delays.
  • Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
  • Communicated with clients to provide price quotes, discuss design needs and schedule work.
  • Managed supply inventory and assigned replenishment to team members.
  • Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.

Education

Diploma -

Woodbridge Senior High School
Woodbridge, VA
06.2000

Skills

  • Scheduling coordination
  • Landscape design
  • Strong work ethic
  • Customer service
  • Using hand tools
  • Flexible and adaptable
  • Verbal and written communication
  • Heavy lifting
  • Landscape equipment operation
  • Maintaining equipment
  • Heavy equipment operation

Timeline

Landscaping Crew Leader

Affordable Lawn and Landscaping
06.2024 - Current

Diploma -

Woodbridge Senior High School
Charles Stewart