Driven Landscaping Crew Leader with a proven track record at Affordable Lawn and Landscaping, excelling in landscape design and customer service. Demonstrates a strong work ethic and expertise in heavy equipment operation, enhancing client satisfaction by 20%. Skilled in both verbal and written communication, ensuring project success through effective team and client interaction.
Overview
1
1
year of professional experience
Work History
Landscaping Crew Leader
Affordable Lawn and Landscaping
06.2024 - Current
Conducted regular performance evaluations for crew members, identifying areas for improvement and developing personalized action plans accordingly.
Managed inventory of materials efficiently to ensure availability when required.
Resolved conflicts between crew members professionally while maintaining focus on project goals.
Implemented quality control measures to consistently deliver outstanding finished landscapes.
Ensured safety standards were met by conducting regular site inspections, addressing potential hazards, and providing ongoing training to crew members.
Increased client retention rates by proactively addressing concerns and offering solutions that exceeded expectations.
Developed strong relationships with clients through clear communication, understanding their needs, and delivering high-quality results within budget constraints.
Mentored new team members on industry best practices, leading to a more knowledgeable workforce capable of handling complex projects independently.
Improved client satisfaction by effectively managing landscaping crews and ensuring timely project completion.
Streamlined crew operations by creating efficient daily work schedules and assigning tasks based on individual strengths.
Maintained open lines of communication with clients throughout the duration of projects.
Performed planting, watering, mulching, and edging of lawns.
Maintained grounds by trimming, weeding, and general clean-up.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Removed weeds, hazards, and debris from common pathways to improve usability.
Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
Identified tools, machinery and personnel required for projects and properly managed resources.
Supervised team member performance to meet client deadlines and requirements.
Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
Supervised landscaping teams, prioritizing tasks and giving feedback for quality control.
Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
Maintained tools and equipment to foster safe and consistent operation.
Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
Educated clients on proper lawn and plant care, giving details on appropriate watering and fertilization.
Reviewed landscape project tasks, determining budgets and timelines for completion.
Trained personnel on irrigation, pest control and planting techniques to promote landscaping skills.
Monitored weather conditions to plan work schedules effectively and minimize project delays.
Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
Communicated with clients to provide price quotes, discuss design needs and schedule work.
Managed supply inventory and assigned replenishment to team members.
Scheduled staff members for landscaping shifts, enabling adequate coverage for projects.
Education
Diploma -
Woodbridge Senior High School
Woodbridge, VA
06.2000
Skills
Scheduling coordination
Landscape design
Strong work ethic
Customer service
Using hand tools
Flexible and adaptable
Verbal and written communication
Heavy lifting
Landscape equipment operation
Maintaining equipment
Heavy equipment operation
Timeline
Landscaping Crew Leader
Affordable Lawn and Landscaping
06.2024 - Current
Diploma -
Woodbridge Senior High School
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