Charles Stom
Sacramento,CA
Summary
Driven by a strong work ethic and patience, I excelled at Pick-n-pull Auto Parts & Recycling Center, enhancing customer satisfaction and increasing sales through effective upselling. Demonstrating goal-oriented focus and calmness under pressure, I adeptly managed inventory and built lasting customer relationships, showcasing my ability to balance hard and soft skills for impactful results.
Overview
3
3
years of professional experience
Work History
CSA
Pick-n-pull Auto Parts & Recycling Center
01.2024 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Increased sales through effective product recommendations and upselling techniques.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Food Service Worker
Costco
09.2023 - 12.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
CSA
Wienerschnitzel
07.2021 - 05.2023
- Built strong relationships with customers by consistently delivering outstanding service and follow-up support.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
- Maintained a clean and organized store environment for optimal customer experience.
- Demonstrated safe practices and procedures in store by adhering to company standards.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
Education
High School Diploma -
Rosemont
05.2023
Skills
- Goal-Oriented
- Strong Work Ethic
- Patience and Tolerance
- Up-selling and Cross-selling
- Cash Handling
- Calm Under Pressure
Timeline
CSA
Pick-n-pull Auto Parts & Recycling Center
01.2024 - Current
Food Service Worker
Costco
09.2023 - 12.2023
CSA
Wienerschnitzel
07.2021 - 05.2023
High School Diploma -
Rosemont
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