CHARLES TAH TEMBENG
Houston,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong with ethics, adaptability, detail orientated and exceptional interpersonal skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Progressive Emergency Medical System
Houston , TX
02.2015 - Current
- Directed day-to-day operations ; manage scheduling, training and inventory control.
- Carefully analyzed data from daily reports to identify trends in production performance metrics.
- Motivated team members and established effective relationships with our partners/clients to secure a lasting healthy business relationship.
- Supported accident investigations and prepared related paperwork.
- Ensured company compliance, resolved conflicts and manage inquiries and complaints in a timely manner.
- Identified and implemented cost-saving measures that cut operations cost by 20% while annual revenue doubled during the pandemic (2019-2022) .
Supervisor of Operations
RAPID MEDICAL BILLING
Houston, TX
11.2010 - 01.2015
- Oversaw daily operations of the company, including scheduling, budgeting and marketing.
- Ensured compliance with all applicable laws, regulations, and standards.
- Resolved customer complaints in a timely manner and answer customers' questions.
- Delegated work to staff, setting priorities and goals.
- Introduced and Implemented a unique marketing strategy resulting to 50% increase in annual revenue for three consecutive years ( 2012-2015).
Education
Bachelor of Science - Technical Management
Devry University
Houston06-2010
Associate of Science - Health Information Technology
Houston Community College
Houston06-2008
Skills
- Data collection and analysis
- MS Office
- Organization and Time Management
- Critical Thinking and problem solving
Certification
- Certified Emergency Medical Technician
- Certified Mortgage Loan Originator
- Certified Insurance Adjuster
Timeline
Assistant Manager
Progressive Emergency Medical System
02.2015 - Current
Supervisor of Operations
RAPID MEDICAL BILLING
11.2010 - 01.2015
Bachelor of Science - Technical Management
Devry University
Associate of Science - Health Information Technology
Houston Community College
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