Charles Tarver
San Antonio,TX
Summary
Accomplished Smart Home Expert from Best Buy, and USAF team lead. Adept in cross-functional teamwork and creative problem-solving. Spearheaded a training program certifying 40+ sales reps, enhancing customer satisfaction through strategic planning and effective communication. Proven leadership in coordinating departments and mentoring teams, showcasing strong team-building and complex problem-solving skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals and resolving workplace differences.
Overview
10
10
years of professional experience
Work History
Smart Home Expert
Best Buy
Fairfield, CA
11.2016 - 01.2018
- Assisted in the design of customized solutions for clients based on their needs and preferences.
- Oversaw collaboration between Vivint and Best Buy's smart home and security departments, tracking individual progress to develop exercises that improved teams effectiveness.
- Implemented cross-departmental coordination program to enhance customer satisfaction and service excellence.
- Led the development and oversight of a training initiative that successfully certified 40+ sales representatives in working as a cohesive team to enhance customer satisfaction and attain organizational goals.
Water and Fuel Systems Technician
United States Air Force, USAF
Kadena AFB Okinawa Japan
11.2009 - 12.2011
- Exhibiting self-motivation and a keen sense of responsibility.
- Worked collaboratively in a team to assist and mentor new airmen completing as many as 50+ jobs per month.
- Established an effective in-house training initiative specifically tailored towards merging water and fuel systems.
- Developed and delivered training programs on complex tasks and safety procedures.
Fuel Systems Technician
United States Air Force, USAF
Hurlburt Field, FL
08.2007 - 10.2009
- Diagnosed issues and utilized innovative problem-solving techniques to optimize the use of limited resources in order to meet tight deadlines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Enhanced workplace safety by rigorously inspecting equipment and adhering to established safety protocols.
- Ensured timely task completion through training and team supervision.
- Completed recurring work program maintaining base wide energy and emergency generator efficacy for 40+ generators.
Education
BBA - Business Management
University Texas San Antonio
San Antonio, TX05.2024
Skills
- Extensive experience with creative problem solving within limited budgets
- Experience developing project plans and integration
- Continuous Learning and Improvement
- Strong team building and team working skills
- Fascinated by challenging environments
- Team Leadership
- Cross-Functional Teamwork
- Complex Problem-Solving
- Verbal and written communication
- Time Management
- Staff Training and Development
- Strategic Planning
Timeline
Smart Home Expert
Best Buy
11.2016 - 01.2018
Water and Fuel Systems Technician
United States Air Force, USAF
11.2009 - 12.2011
Fuel Systems Technician
United States Air Force, USAF
08.2007 - 10.2009
BBA - Business Management
University Texas San Antonio