Charles Tarver
San Antonio,TX
Summary
Accomplished Smart Home Expert from Best Buy, and USAF team lead. Adept in cross-functional teamwork and creative problem-solving. Spearheaded a training program certifying 40+ sales reps, enhancing customer satisfaction through strategic planning and effective communication. Proven leadership in coordinating departments and mentoring teams, showcasing strong team-building and complex problem-solving skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet goals and resolving workplace differences.
Overview
10
10
years of professional experience
Work History
Smart Home Expert
Best Buy
2016.11 - 2018.01
- Assisted in the design of customized solutions for clients based on their needs and preferences.
- Oversaw collaboration between Vivint and Best Buy's smart home and security departments, tracking individual progress to develop exercises that improved teams effectiveness.
- Implemented cross-departmental coordination program to enhance customer satisfaction and service excellence.
- Led the development and oversight of a training initiative that successfully certified 40+ sales representatives in working as a cohesive team to enhance customer satisfaction and attain organizational goals.
Water and Fuel Systems Technician
United States Air Force, USAF
2009.11 - 2011.12
- Exhibiting self-motivation and a keen sense of responsibility.
- Worked collaboratively in a team to assist and mentor new airmen completing as many as 50+ jobs per month.
- Established an effective in-house training initiative specifically tailored towards merging water and fuel systems.
- Developed and delivered training programs on complex tasks and safety procedures.
Fuel Systems Technician
United States Air Force, USAF
2007.08 - 2009.10
- Diagnosed issues and utilized innovative problem-solving techniques to optimize the use of limited resources in order to meet tight deadlines.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Enhanced workplace safety by rigorously inspecting equipment and adhering to established safety protocols.
- Ensured timely task completion through training and team supervision.
- Completed recurring work program maintaining base wide energy and emergency generator efficacy for 40+ generators.
Education
BBA - Business Management
University Texas San Antonio
San Antonio, TX05.2024
Skills
- Extensive experience with creative problem solving within limited budgets
- Experience developing project plans and integration
- Continuous Learning and Improvement
- Strong team building and team working skills
- Fascinated by challenging environments
- Team Leadership
- Cross-Functional Teamwork
- Complex Problem-Solving
- Verbal and written communication
- Time Management
- Staff Training and Development
- Strategic Planning
Timeline
Smart Home Expert
Best Buy
2016.11 - 2018.01
Water and Fuel Systems Technician
United States Air Force, USAF
2009.11 - 2011.12
Fuel Systems Technician
United States Air Force, USAF
2007.08 - 2009.10
BBA - Business Management
University Texas San Antonio
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