Summary
Overview
Work History
Education
Skills
Timeline
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Charles Thomas

Louisville ,KY

Summary

A seasoned tradesman. With a decade of dedicated service and a relentless pursuit of excellence within the trade industry. With a steadfast commitment to quality craftsmanship, I've honed my skills through unwavering loyalty and efficient teamwork. Eager to broaden horizons, I am poised to leverage my extensive hands-on experience into new challenges. A proven asset, I bring a unique blend of expertise, dedication, and a genuine passion for continuous learning, ready to contribute significantly to your team's success.

Overview

10
10
years of professional experience

Work History

Lube Tech

Goodyear Tire & Rubber
01.2022 - Current
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
  • Investigated customer complaints to identify cause of malfunctions.

Construction Contractor

Freelance
07.2021 - 01.2022
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Collaborated closely with clients to better understand entire project scope.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Negotiated fees and contracts to reach mutually beneficial agreements with clients.
  • Loaded and unloaded materials onto trucks and trailers.
  • Inspected tools and equipment to maintain safety and efficiency.
  • Used variety of hand and power tools to complete tasks.

Assistant Manger

Valvoline Instant Oil
01.2016 - 06.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Suggested additional services to customers in order to meet upsell goals.
  • Greeted customers and answered questions about oil changes and other services.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.

Cashier

Vault Liquor
07.2015 - 01.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Set up new sales displays each week with fresh merchandise.

Assistant Manager

Skyline Chili
01.2014 - 07.2015
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Learned other teammates' work tasks to train as backup.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Managed time to juggle multiple tasks simultaneously with ease.

Education

Associates in Communications - Communications

Tallahassee Community College
Tallahassee, FL
06.2014

Skills

  • Troubleshooting
  • Mechanical Systems
  • Quality Assurance
  • Hand and Power Tools
  • Technical Aptitude
  • Documentation and Reporting
  • Auto and Engine Repair
  • Customer Relationship Management (CRM)
  • Risk Mitigation
  • Workforce Management
  • Team Leadership
  • Time Management

Timeline

Lube Tech

Goodyear Tire & Rubber
01.2022 - Current

Construction Contractor

Freelance
07.2021 - 01.2022

Assistant Manger

Valvoline Instant Oil
01.2016 - 06.2022

Cashier

Vault Liquor
07.2015 - 01.2016

Assistant Manager

Skyline Chili
01.2014 - 07.2015

Associates in Communications - Communications

Tallahassee Community College
Charles Thomas