Open To Work
Charles Thorney
Bronx,NY
Summary
Experienced banking and financial service professional with a proven track record in managing portfolios exceeding $220 million. Achieved a $120 million increase in assets under management while consistently surpassing deposit growth targets. Skilled in financial analysis, project management, and risk mitigation, with a strong ability to assess client needs and deliver tailored investment strategies. Committed to high customer service standards and maintaining a professional image in all interactions.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Financial Service Professional/ Agent
NEW YORK LIFE
Westchester, NY
08.2021 - 08.2023
- Utilize a suite of financial products to protect, accumulate, & distribute client's wealth.
- Built and maintained strong, trust-based relationships with clients by understanding their financial concerns and long-term objectives.
- Conducted comprehensive needs assessments to develop tailored financial strategies, including insurance, annuities, and investment solutions.
- Prospected and developed new business opportunities by implementing marketing plans and networking initiatives.
- Delivered clear, professional presentations to explain complex financial concepts in an accessible way.
- Provided ongoing client service and support to ensure long-term satisfaction and financial success.
- Demonstrated consistent professionalism, integrity, and adaptability while staying current with financial products and market trends.
CHASE PRIVATE CLIENT BANKER-(CPC) & SMALL BUSINESS SPECIALIST(SBS) (PROMOTION)
JP Morgan Chase Bank & Co.
New York, NY
12.2013 - 08.2019
- Promoted three times. Routinely and proactively promoted the value of the Chase Private Client platform.
- Provided full-service banking. On-boarded, managed, deepened client relationship, and increased inflows of net new money of my high-net-worth individual clients, worked exclusively with qualified clients with a minimum of $250,000 or more of investable assets.
- As my client advocate and taking a customer obsessed approach with professionalism and integrity I've leveraged my extensive financial background and service orientation to provide value added successfully exceeding my clients banking needs and expectations.
- Captured client entire outside "wallet" and cross sold services by providing one-stop banking and financial solutions by teaming up and coordinated with partners in identifying strategic financial solutions to meet each client's unique complex needs.
- Grew Assets Under Management (AUM) & Net New Money (NNM) by over $120M ($220M AUM) and provided growth-focused stewardship and strong relationship management.
- Leverage advice-based, consultative approach to cultivate and grow relationships.
- Maximized client's balance growth and provided referrals across business lines.
- Partnered with Client Advisor Affiliate team to maximize client relationship beyond deposits and investments; provided customized financial recommendations through suite of product offerings and investment reach and capabilities of J.P. Morgan to capture total wallet.
- Utilized team approach (coaching/partnerships with branch team members and CPC team specialists, such as private client advisors, mortgage bankers, business relationship managers, and branch manager) to cross-sell products/services and exceed client expectations.
- Explain and demonstrate self service digital options to clients.
RELATIONSHIP BANKER (RB) & SMALL BUSINESS SPECIALIST (SBS) (PROMOTION)
JP Morgan Chase Bank & Co.
New York, NY
06.2013 - 12.2013
- Championed client relationship, managed portfolio and development of mass market and core high-net-worth clients.
- Uncovered client needs and provided customized product/service recommendations to maximize portfolio growth.
- Captured total wallet.
LICENSED PERSONAL BANKER
JP Morgan Chase Bank & Co.
New York, NY
04.2003 - 06.2013
- Provided personal banking services and drove deposit growth, lending, mutual fund, and annuities sales.
CUSTOMER TRADING SUPPORT REPRESENTATIVE
Datek Online Financial Services
Jersey City, NJ
05.2001 - 09.2002
- Provided world class service, resolved client issues, and built strong relationships.
- Entered investment trade orders.
- Addressed client queries pertaining to trading, margin, and IRAs.
- Developed new and existing customers and handled international and domestic wires.
INDEPENDENT FINANCIAL REPRESENTATIVE
Primerica Financial Services
Wayne, NJ
04.2000 - 11.2000
- Meticulously evaluated clients' financial needs and recommended investment & insurance products focused on maximizing returns while minimizing risks.
CONSULTANT
Olsten (Client: Salomon Smith Barney)
New York, NY
11.1998 - 03.2000
- FANNIE MAE CLERK, Salomon Smith Barney
- Responsible for fixed income and derivatives products, P&L, trade settlement, reconciliations, resolution of trade discrepancies on principle and interest failed to receive/failed to deliver.
- Handled multi-million dollar transactions daily.
- BRANCH INQUIRY DIVIDEND HELP DESK REP, Salomon Smith Barney
- Provided dividend inquiry support to brokers, and branch/operational managers.
- Handled quotes, trade dates, ex-dividend dates, and general market information.
- Liaised with clearing firms on operational issues.
- Researched issues such as dividend payments, and fulfilled middle office duties.
- MASTER SECURITIES HELP DESK REP, Salomon Smith Barney
- Performed securities research through SEC tools, Hoovers & Bloomberg Financial Information terminal.
- Entered data into proprietary systems for CUSIP setup.
- TAX REPORTING SERVICE REP, Salomon Smith Barney
- Addressed customer, CPA, branch Inquires on domestic/non-resident alien tax reporting, withholding issues.
- Interfaced with investor relations departments and general partners to amend global errors to form 1099, 5498, 1099R, 1042-S, 480.6, B1 & B2 notices, REMIC letters/consolidated statements.
- EMPLOYEES STOCK OPTION CLIENT SERVICES REP, Salomon Smith Barney
- Tasked with exercising for cash or stock of employee non-qualified and incentive stock options.
- Managed multiple companies plans addressing employee's stock option plan terms, and provisions, vesting and grant schedules, employment separation provisions, exercise order types, and market qualifiers.
STOCK BROKER
Andrew, Alexander, Wise & Company Inc
New York, NY
03.1998 - 10.1998
- Accountable for prospecting high-net-worth individual, stake holders, and institutional investors.
- Leveraged extensive cold calling to grow customer base and revenue volume.
Education
Liberal Arts -
New York City College of Technology
Brooklyn, NYSkills
- Financial service expertise
- Client relationship management
- Wealth management strategies
- Portfolio management
- Investment analysis
- Risk assessment
- Financial planning
- Sales achievement
- Customer onboarding
- Team collaboration
- Trust and estate planning
- Lending solutions
- Trading proficiency
- Coaching and mentoring
- Presentation skills
- Consumer and business banking
- Asset allocation strategies
- Insurance planning and sales
- High net-worth client experience
- Financial product sales
- Retirement planning and needs analysis
- Time management skills
- Financial analysis
- Investment strategies
- Risk management
- Insurance solutions
- Needs assessment
- Market research
- Problem solving
- Effective communication skills
- Relationship building strategies
- Estate planning expertise
- Negotiation skills in finance
- Tax planning strategies
Certification
- FINRA Series 7, 1998
- FINRA Series 63, 1998
- SIE, 2018
- New York Life, Accident, and Health Insurance License, 2003
Accomplishments
JPMorgan Chase National Achiever President's Club Member (Top 100 ranked #46) of 27K+ bankers
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeContract WorkLocation Preference
RemoteHybridSalary Range
$82000/yr - $200000/yrTimeline
Financial Service Professional/ Agent
NEW YORK LIFE
08.2021 - 08.2023
CHASE PRIVATE CLIENT BANKER-(CPC) & SMALL BUSINESS SPECIALIST(SBS) (PROMOTION)
JP Morgan Chase Bank & Co.
12.2013 - 08.2019
RELATIONSHIP BANKER (RB) & SMALL BUSINESS SPECIALIST (SBS) (PROMOTION)
JP Morgan Chase Bank & Co.
06.2013 - 12.2013
LICENSED PERSONAL BANKER
JP Morgan Chase Bank & Co.
04.2003 - 06.2013
CUSTOMER TRADING SUPPORT REPRESENTATIVE
Datek Online Financial Services
05.2001 - 09.2002
INDEPENDENT FINANCIAL REPRESENTATIVE
Primerica Financial Services
04.2000 - 11.2000
CONSULTANT
Olsten (Client: Salomon Smith Barney)
11.1998 - 03.2000
STOCK BROKER
Andrew, Alexander, Wise & Company Inc
03.1998 - 10.1998
Liberal Arts -
New York City College of Technology