Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Personal Information
Certification
Timeline
Hi, I’m

CHARLES TIBEDO

Sedona,AZ

Summary

STRATEGIC PRODUCT AND LEARNING SYSTEMS DESIGN expert with 15+ years of experience leading and supervising the end-to-end development of print, web, and mobile products for the education industry. Adept at motivating and synthesizing cross-functional teams to align business operations, marketing and sales, and product and design goals with the agile technical development of products. A high-level subject-matter expert across the Social Sciences and Humanities able to spearhead complex educational projects requiring a strong background in curriculum and content design, operational leadership, and technical development proficiency. Strategic, collaborative, and powerful driver of institutional alignment among all internal and external stakeholders to generate efficiencies in product quality and production, ROI and user satisfaction.

Overview

19
years of professional experience
1
Certification

Work History

Cricket Media, Inc.

Senior Director of Education Products
05.2015 - 05.2023

Job overview

  • Lead the Product, Design, and Education teams in driving the end-to-end development of web and mobile applications that support language-learning, cross-cultural education, STEM identity, and literacy.
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Instituted formal operating procedures and enforced adherence to policies and regulations that impacted bottom-line.
  • Directed design and execution of business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Improved customer experiences to increase renewal rates, reduced churn and enhanced support services.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Cultivated a culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.
  • Assisted with sales and marketing strategies to foster achievement of revenue goals.
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Monitored and coordinated workflows to optimize resources.
  • Managed risk effectively by identifying potential threats, developing contingency plans, and implementing mitigation strategies in line with overall business objectives.
  • Delivered high-quality software solutions by utilizing best practices in coding standards, testing procedures, and documentation guidelines.
  • Developed comprehensive project plans by working closely with stakeholders, ensuring all requirements were met and expectations exceeded.
  • Led user acceptance testing efforts to ensure developed solutions met end-user needs while adhering to established timelines and budgets.
  • Spearheaded innovative solutions to complex technical challenges, consistently driving projects forward in the face of obstacles or setbacks.
  • Collaborated with other departments to integrate new technologies into existing systems, increasing overall functionality and performance.
  • Managed cross-functional teams to ensure timely completion of complex technical projects, resulting in successful product launches.
  • Wrote, updated and maintained project documentation.
  • Facilitated seamless communication between technical teams and non-technical stakeholders through clear documentation of project requirements, status updates, and deliverables.
  • Mentored junior team members by providing constructive feedback and guidance, fostering a positive learning environment that encouraged professional growth and development.
  • Implemented automated reporting tools that provided real-time visibility into key performance metrics, enabling faster decision-making processes among project stakeholders.
  • Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Streamlined bug reporting process, expediting resolution times for critical issues.
  • Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated a high level of initiative and creativity while tackling difficult tasks.
  • Owned and prioritized product backlog.
  • Oversaw entire product deployments from vision and creation to rollout and delivery.
  • Collaborated with cross-functional teams to develop high-quality products that met customer needs.
  • Conducted market research to identify new opportunities and target markets.
  • Reduced time-to-market by effectively coordinating resources, tasks, and timelines within the team.
  • Proactively identified risks associated with project timelines or deliverables, implementing mitigation strategies when necessary.
  • Developed comprehensive roadmaps outlining the product vision, goals, and milestones for successful execution.
  • Analyzed customer feedback to identify areas for improvement.
  • Optimized email campaigns to increase open and click-through rates.
  • Collaborated with development team on [Type] services and tasks.
  • Used wireframes, mock-ups and prototypes to establish user interface design and architecture.
  • Utilized Google Analytics to monitor websites and other digital content and recommended strategies and updated channels to improve performance.
  • Used Agile Scrum model to deliver solutions with high level of flexibility and adaptability.
  • Collaborated with cross-functional teams to create cohesive and engaging digital experiences across multiple platforms.
  • Created intuitive user interfaces through effective wireframing, prototyping, and visual design techniques.
  • Enhanced user experience by conducting thorough user research and implementing data-driven design improvements.
  • Converted abstract ideas and requirements into user personas and storyboards.
  • Conducted live user testing of components and functionality to evaluate effectiveness of designs and enhancements.
  • Worked closely with UX and product teams to define visual and functional requirements.
  • Spearheaded usability testing initiatives, identifying key areas for improvement and optimizing user flows accordingly.
  • Streamlined navigation systems for increased efficiency, leading to higher user retention rates and reduced bounce rates.
  • Established UX best practices within the organization, ensuring consistency across all digital touchpoints.
  • Employed SDLC methodologies during multiple projects, streamlining cross-discipline development.
  • Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
  • Drove UI requirements through to implementation, complete with accurate sizing estimates and task breakdowns.
  • Conducted comprehensive competitor analyses to identify industry trends and opportunities for differentiation.
  • Led design sprints to expedite ideation processes, accelerating time-to-market for new products or features.
  • Identified, documented and reported on technical factors impacting interface performance.
  • Implemented A/B testing methodologies to optimize designs and validate hypotheses, resulting in data-backed decision-making processes.
  • Worked with design teams, project managers and business analysts to create intuitive and easy-to-use software.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

Charles Tibedo

Curriculum and Course Development Consultant
06.2012 - Current

Job overview

  • Analyzed student data to inform evidence-based decision-making processes related to curriculum adjustments.
  • Planned and monitored implementation of technology-based learning programs.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Collaborated with educators to create customized lesson plans tailored to individual student needs and goals.
  • Worked with internal stakeholders to perform skill gap assessments and built training content to address gaps.
  • Enhanced curriculum quality by conducting thorough evaluations and suggesting improvements for better learning outcomes.
  • Served as a resource for educators seeking guidance on instructional techniques, classroom management strategies, and curriculum alignment.
  • Developed comprehensive assessment tools that accurately measured student progress, ensuring educational success.
  • Designed and developed exceptional technical course content and lab exercises for instructor presentation or self-paced learning.
  • Conducted in-depth research on best practices in curriculum design and pedagogy, incorporating findings into instructional approaches.
  • Analyzed student data to inform evidence-based decision-making processes related to curriculum adjustments.
  • Enhanced curriculum quality by conducting thorough evaluations and suggesting improvements for better learning outcomes.
  • Developed comprehensive assessment tools that accurately measured student progress, ensuring educational success.
  • Targeted diverse learning modalities in development of new course content and training programs.
  • Planned and monitored implementation of technology-based learning programs.
  • Created curricula, research topics and conceptualized course format, subject matter and presentation.
  • Built and delivered learning content according to priority and scope.
  • Conducted in-depth research on best practices in curriculum design and pedagogy, incorporating findings into instructional approaches.
  • Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
  • Delivered top-quality training documentation, manuals, and tools addressing needs of specific specialist groups.
  • Designed and developed curriculum and assessments for Entrepreneur, Social Sciences, and Language Arts programs.
  • Tested functional compliance of company products.
  • Enhanced user experience by developing and implementing responsive web designs.
  • Discussed issues with team members to provide resolution and apply best practices.
  • Debugged complex software issues, leading to a more stable product release.
  • Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.

Columbia Southern University

Adjunct Faculty - Political Science
12.2017 - 08.2021

Job overview

  • Advised and mentored students on academic progress, career goals, and personal development.
  • Enhanced student comprehension by creating interactive lectures and incorporating multimedia resources.
  • Participated in professional development opportunities to stay current with industry trends, teaching methods, and subject matter expertise.

Junior Achievement USA

Game Design Project Engineer
06.2016 - 08.2021

Job overview

  • Lead curricular design for improvement of existing digital products and development of new digital products.
  • Conducted thorough playtesting sessions, identifying areas for improvement and refining game elements accordingly.
  • Collaborated with game designers, artists and testers to ensure quality product delivery.
  • Created core game storylines, role-play mechanics and character biographies for new video games franchise.
  • Assisted idea generation and prototyping to assess content effectiveness.
  • Balanced and adjusted gameplay experiences to increase critical and commercial success of product.
  • Enhanced player experience by designing innovative game mechanics and systems.
  • Developed and optimized game mechanics for improved player experience and retention.
  • Provided technical direction of system development methodologies to improve technical performance.
  • Conducted thorough research on industry trends and competitor products, informing strategic game design decisions.
  • Established documents outlining concept, art, deliverable specifications, game flow charts and overall content to help keep projects moving and teams working together cohesively.

Quarasan

Digital Content Editor
09.2013 - 09.2014

Job overview

  • Designed curriculum and graphics for online middle and high school American History and Texas History courses.
  • Streamlined editorial processes for improved efficiency, leading to faster publication times and reduced backlog.
  • Researched topics to create accurate and engaging content.
  • Collaborated with graphic designers to create visually appealing content that complemented written material.
  • Selected relevant images to accompany content for maximum impact.
  • Developed visually appealing graphics for social media, resulting in higher engagement rates.
  • Identified, analyzed and interpreted trends or patterns in complex data sets.
  • Integrated multiple sources of data into cohesive visual stories for executive-level presentations.

University Of Southern Mississippi

Graduate Research Assistant
01.2013 - 01.2014

Job overview

  • Led graduate research team in supporting faculty research and publishing.
  • Prepared summaries of research data for use in high-level meetings and presentations.
  • Reviewed technical and professional publications and journals to stay current on recent literature and make more strategic research decisions.
  • Performed statistical, qualitative, and quantitative analysis.
  • Assisted in manuscript preparation, contributing to the publication of influential articles in peer-reviewed journals.
  • Maintained database of research materials, documents and other paperwork.
  • Conducted extensive background research on specific topics, establishing a strong foundation for project success.
  • Developed and maintained editorial standards for content.
  • Conducted thorough fact-checking to ensure accuracy and credibility of published information.
  • Suggested improvements to content to enhance quality and accuracy.

Florida Virtual School

Curriculum Development Specialist
11.2011 - 07.2012

Job overview

  • Directed development of online course rebuilds and training of instructional personnel for new course rollouts.
  • Coordinated professional development workshops for staff members, sharing expertise in innovative teaching techniques and classroom technology integration.
  • Supported faculty members with curriculum-related issues, providing guidance on appropriate modifications based on data analysis results.
  • Planned and monitored implementation of technology-based learning programs.
  • Collaborated with colleagues in developing benchmark lessons and identifying curriculum needs of faculty.
  • Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
  • Collaborated with fellow educators to develop interdisciplinary lesson plans, fostering a comprehensive learning experience for students.
  • Improved course content relevancy by incorporating real-world examples and current events into daily lessons.
  • Streamlined the curriculum development process through effective project management, ensuring timely completion of all projects.

Pasco County Schools

Social Studies Department Chair & Instructor
08.2005 - 11.2011

Job overview

  • Provided accelerated and enriched social studies instruction in World History, American History, Civics, Economics, and Geography for advanced middle school students.
  • Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
  • Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
  • Served on school committees focused on curriculum development, teacher evaluations, or community outreach initiatives to contribute positively to the overall school climate.
  • Created lessons and online testing materials to facilitate remote learning.
  • Prepared and administered budget of $[Amount] for campus with [Number] students.
  • Guided and supported faculty and staff in development of new programs.
  • Spearheaded technology initiatives to support student learning and academic excellence.
  • Assisted in development and implementation of faculty development plans.
  • Served on school committees focused on curriculum development, teacher evaluation, and professional development opportunities for faculty members.
  • Conferred with educators to rebalance classes, increase resource utilization, and integrate new technology.
  • Collaborated with faculty, staff and students to identify and address institutional challenges.
  • Coordinated and supervised academic advising activities.

Education

KENT STATE UNIVERSITY

Master of User Experience Design (M.S., 2022)

SAINT LEO UNIVERSITY

Master of Educational Administration (M.Ed., 2009)

UNION INSTITUTE & UNIVERSITY

Master of Social Sciences (M.A., 2007)

CLARK UNIVERSITY

Bachelor of Psychology (B.A., 2001)

University of Southern Mississippi
Hattiesburg, MS

Ph.D. from Political Science
05.2022

University Overview

  • Awarded Best Ph.D. Paper in Economics, Academy of Economics and Finance (2012)
  • Relevant Coursework: Parametric Statistics, Non-Parametric Statistics, Qualitative Research, International Economic Development

Skills

  • Outcome Accountability
  • Quality Assurance
  • Project Implementation
  • Executive Support
  • Project Analysis
  • Project Leadership
  • Program Evaluation
  • Customer Relationship Management
  • Client Engagement
  • Team Leadership & Development
  • Change Management
  • Product Life Cycle Management
  • Subject Matter Expert
  • Data Analysis
  • Project Management

Accomplishments

  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Resolved product issue through consumer testing.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].

Personal Information

Title: Senior EdTech Leader and Digital Product Developer

Certification

  • [Area of certification] Training - [Timeframe]

Timeline

Adjunct Faculty - Political Science

Columbia Southern University
12.2017 - 08.2021

Game Design Project Engineer

Junior Achievement USA
06.2016 - 08.2021

Senior Director of Education Products

Cricket Media, Inc.
05.2015 - 05.2023

Digital Content Editor

Quarasan
09.2013 - 09.2014

Graduate Research Assistant

University Of Southern Mississippi
01.2013 - 01.2014

Curriculum and Course Development Consultant

Charles Tibedo
06.2012 - Current

Curriculum Development Specialist

Florida Virtual School
11.2011 - 07.2012

Social Studies Department Chair & Instructor

Pasco County Schools
08.2005 - 11.2011

KENT STATE UNIVERSITY

Master of User Experience Design (M.S., 2022)

SAINT LEO UNIVERSITY

Master of Educational Administration (M.Ed., 2009)

UNION INSTITUTE & UNIVERSITY

Master of Social Sciences (M.A., 2007)

CLARK UNIVERSITY

Bachelor of Psychology (B.A., 2001)

University of Southern Mississippi

Ph.D. from Political Science

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