CHARLES T. JORANKO
Chicago,IL
Summary
Detail-oriented and dependable professional with experience in guest-facing roles, administrative support, and data entry. Strong written and verbal communicator known for professionalism, accuracy, and organization. Comfortable working with computer systems, POS platforms, and office tools to manage records and assist guests. Thrives in team-based environments while maintaining confidentiality and company standards.
Overview
4
4
years of professional experience
Work History
Client Sales Representative
Echo Global Logistics
08.2025 - Current
- Prospected mid-market and enterprise accounts through high-volume outbound calls, emails, and LinkedIn outreach
- Qualified inbound and outbound leads through structured discovery conversations focused on customer pain points and business goals
- Built and managed a personal sales pipeline while consistently meeting daily and weekly activity KPIs
- Delivered tailored, value-driven pitches positioning Echo's logistics solutions against competitors
- Scheduled and managed meetings with decision-makers and senior stakeholders
- Advanced early-stage opportunities through consistent follow-up and needs-based selling
- Collaborated cross-functionally with account managers and internal teams to ensure smooth handoffs
- Recognized for coachability, adaptability, and performance in a fast-paced, quota-driven environment
Sales Associate
J.Crew Factory
09.2024 - 07.2025
- Built authentic relationships with customers through personalized conversations and active listening
- Identified customer needs and recommended tailored product solutions
- Captured customer data using Oracle POS to enable follow-up communication and relationship building
- Consistently met sales and service expectations in a high-volume retail environment
- Supported inventory management, shipments, and daily store operations
Public Relations Intern
The Buckeye Lady
01.2024 - 05.2024
- Conducted qualitative and quantitative market research to identify campaign opportunities
- Applied PESO and ROSTIR models to diagnose audience needs and messaging gaps
- Supported strategic planning through competitive and industry analysis
Development & Fundraising Intern
Event Horizon Dynamics
05.2023 - 08.2023
- Researched and contacted corporate sponsorship prospects and foundations to generate new funding opportunities
- Logged and tracked 2,000+ donations supporting stewardship and relationship management
- Compiled and analyzed LYBUNT and SYBUNT data for direct mail fundraising campaigns
- Assisted with grant research, writing, and proposal preparation
Social Media & Communications Intern
ISI Florence
01.2023 - 05.2023
- Supported brand awareness and engagement initiatives across Instagram and TikTok
- Assisted with content planning, tracking, and audience engagement
- Developed exposure to business communications and organizational strategy
Sales & Management Intern
Sherwin-Williams
05.2022 - 08.2022
- Conducted B2B sales, generating approximately $6,000 in daily revenue
- Performed discovery conversations to understand customer needs and recommend solutions
- Worked on outbound sales initiatives that increased lead generation by 10% quarter over quarter
- Achieved a 27% close rate through consultative selling and empathetic problem resolution
Social Media Coordinator
GoPuff
08.2021 - 05.2022
- Developed and posted content to attract new customers and increase brand awareness
- Increased TikTok following by 20% in two months through consistent outbound engagement
Education
Bachelor of Arts - Psychology, Communications
The Ohio State University
Columbus, OH05.2025
Skills
- Guest Services & Front Desk Support
- Data Entry & Record Management
- Phone & In-Person Communication
- Professional Written Correspondence
- POS & Computer Systems
- Filing & Document Organization
- Team Collaboration
- Time Management & Reliability
- Confidential Information Handling
- Customer Service Excellence
- Strong negotiation
- CRM software proficiency
- Cold calling expertise
- Sales strategy development
- Cross-selling proficiency
Timeline
Client Sales Representative
Echo Global Logistics
08.2025 - Current
Sales Associate
J.Crew Factory
09.2024 - 07.2025
Public Relations Intern
The Buckeye Lady
01.2024 - 05.2024
Development & Fundraising Intern
Event Horizon Dynamics
05.2023 - 08.2023
Social Media & Communications Intern
ISI Florence
01.2023 - 05.2023
Sales & Management Intern
Sherwin-Williams
05.2022 - 08.2022
Social Media Coordinator
GoPuff
08.2021 - 05.2022
Bachelor of Arts - Psychology, Communications
The Ohio State University