Charles Vaisa
Perrysburg,Ohio
Summary
Over 40 years of extensive experience in commercial and Residential roofing, in project management and quality assurance. Demonstrates expertise in roof inspections, crew supervision, and contract negotiation, Ensuring compliance and safety standards are met across multimillion-dollar projects. Adept at resolving complex issues through forensic leak investigations and detailed condition reporting, contributing to informed legal and operational decisions. Experience includes negotiating contracts, overseeing subcontractors, laborers, invoicing and billing; communicating with developers and owners regarding scheduling, completion and resolution of problems; tracking budgets and controlling expenses. Purchasing, sales, payroll review, inventory management; and overseeing roof installations and repair with an emphasis on customer relations. Extensive experience in the Commercial and Residential Roofing field, versatile in all types of roof applications, good communication skills, hardworking, bilingual, good computer skills.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Field Technical Lead
Owens Corning
01.2019 - Current
- In my current role I lead the Field Technical Department, overseeing a team of 9 Inspectors performing post job walks across the country, along with re-writing technical documents, re-writing installation instructions, conducting installation trainings for contractors, collaborating with product managers to enhance product installation methods, reviewing claims, performing large claim inspections, setting team goals and tracking claim numbers across the country
- I started as a Field Technical Specialist with Owens Corning performing post job walk inspections across the entire US for approximately 2 ½ years before being promoted to Field Technical Manager and becoming a World Headquarters employee in Toledo, Ohio
Registered Roof Observer
Armstrong Group
01.2012 - 01.2019
- I was a Registered Roof Observer responsible for overseeing the installation of new roof installations, reviewing pay applications, managing projects for Bernalillo County roof replacements, roof inspections and roof assessments before they go out to bid
- I recently passed my Registered Roof Observer test that was taken in Anaheim California and received nationwide certification
- Performing complete roof assessments, dealing with invasive inspections that have to do with class action lawsuits, forensic and non-invasive leak investigations, final inspections, 11-Month Inspections, leak evaluations and providing condition reports and having input on the scope of work or repair requirements
- Overseeing several million dollar projects throughout the state of New Mexico such as San Juan Generating Station, Mesilla Elementary School Las Cruces, NM, Las Cruces High School and Bernalillo County
Branch Manager
Centimark Corporation
01.2008 - 01.2012
- Company Overview: Centimark is the largest commercial roofing contractor in North America
- Consulted with clients on progress and issues, maintained strict safety standards and procedures
- Hired and supervised construction workers and sub-contractors
- Prepared bid proposals including materials; Subcontracted work, construction activities and requirements, and labor
- Computed cost estimates and negotiated with company representatives to obtain contracts
- Interacted with directors of construction, directors of operations, and project managers
- Prepared over 250 quotes personally
- Scheduled and supervised crews, while maintaining safe working conditions
- Interacted with architects, owners, building inspectors, utility representatives, and subcontractors
- While I was at Centimark we achieved higher revenue and GP% for 4 years in a satellite office with 17 employees generating 4.5 Million dollars of work annually
- My role was as follows; Branch Manager; schedule crews, review payroll, review all quotes, material ordering, inventory, material Consumptions, job tracking, job costing, daily inspections, daily safety inspections, final inspections
- I have attended several week long sales meetings with Centimark that focus on closing the deal, making the sale and customer relations
- I oversaw million dollar projects from the bid process all the way through to completion
- While at Centimark we did projects in New Mexico, Denver, El Paso, West Texas, and Arizona out of the Albuquerque office
- These projects consisted of a Toro Plant 300,000 Sqft, College of Santa Fe 265,000Sqft, Presbyterian Hospital 250,000Sqft, Los Alamos Research Park 45,000Sqft
- Systems were TPO, Metal, EPDM, Tile, Shingles, and PVC
- Centimark is the largest commercial roofing contractor in North America
Roof Consultant/Observer/Quality Control
Armstrong Group
01.2003 - 01.2008
- I was the lead Inspector/Observer and as this I was responsible for performing in-progress inspections, final inspections, and quality control for 15 roof observers
- While I was there I also was responsible for all roof evaluations for several school districts in the New Mexico area and entering all data in the core of engineers’ data base for computing all information in order to give the school districts a list of roofs that needed replacement starting with the worst conditions first
- I attended a 1-week consulting course in San Antonio TX
- For a roofing technology and science 1 & 2 and also received certificates for both classes
- While at Armstrong I performed Roof Observations, pre-construction meetings, leak investigations, created punch lists, final inspections, creating daily reports, oversaw roof replacements and repairs done by other contractors, while maintaining safety standards and procedures
Roofer/Foreman/Superintendent/Sales
Kenneco Custom Roofing
01.1989 - 01.2003
- Dealt one-on-one with customers to resolve complaints
- Demonstrated excellent communication skills with staff, managers, and clients
- Consulted with clients on progress matters and issues
- Maintained strict safety standards and procedures
- Managed residential and commercial construction projects, including multi-unit housing, retail and office space, schools, and churches
- Hired and supervised construction workers and sub-contractors
- Prepared bid proposals including materials, subcontracted work, construction activities and requirements, and labor
- Scheduled and supervised crews, while maintaining safe working conditions
- I was responsible for managing and the scheduling of 55 employees
- While I was at Kenneco I went from a roofer, was promoted to a foreman after 3-months, then went to superintendent/sales after 7-years
- I was able to raise the production levels while out in the field and was able to sustain that after moving into a management position due to the work ethic that was proven to the employees out in the field
- The company was approximately 80% Residential roofing and 20% commercial with the primary focus on new and re-roof of shingle homes
- Approximately 500 squares of shingles were installed on a weekly basis with the majority being dimensional shingles
- Over the 14 years I spent at Kenneco I was able to learn a great deal about the different types of roofs and materials that are used and compatible with the roof systems being installed
Education
H.S. Diploma -
Los Lunas High School
Los Lunas, New Mexico01.1985
Skills
- Project Leadership
- Performance Optimization
- Test-driven development
- Issue investigation
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of [Number] staff members.9-52
Certification
- [Name of Certification] [Issuing Organization] [Year Month] RRO 2012
- [Area of certification]Registered Roof Observer
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Field Technical Lead
Owens Corning
01.2019 - Current
Registered Roof Observer
Armstrong Group
01.2012 - 01.2019
Branch Manager
Centimark Corporation
01.2008 - 01.2012
Roof Consultant/Observer/Quality Control
Armstrong Group
01.2003 - 01.2008
Roofer/Foreman/Superintendent/Sales
Kenneco Custom Roofing
01.1989 - 01.2003
- [Name of Certification] [Issuing Organization] [Year Month] RRO 2012
- [Area of certification]Registered Roof Observer
H.S. Diploma -
Los Lunas High School
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