Charles Vanderholm
Elk,WA
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
7
7
years of professional experience
Work History
Nursery Sales Associate
Ritters Garden & Gifts
Spokane, WA
09.2022 - Current
- Greeted customers and provided customer service.
- Answered customer inquiries regarding product features, pricing, and availability.
- Resolved customer complaints in a professional manner.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Manager on Duty
Pizza Hut
Deer Park, WA
06.2018 - 08.2020
- Trained new employees on job duties and company policies.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
Education
Some College (No Degree) -
Spokane Community College
Spokane, WASkills
- Professional telephone demeanor
- Team collaboration
- Retail sales customer service
- Technologically Intuitive
- Effective problem solving
- Patience and composure
Timeline
Nursery Sales Associate
Ritters Garden & Gifts
09.2022 - Current
Manager on Duty
Pizza Hut
06.2018 - 08.2020
Some College (No Degree) -
Spokane Community College
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