Charles Vann

Serve as Information Systems Security Officer (ISSO) for NIWC Pacific's Distributed Common Ground System – Navy (DCGS-N) 3.0x Secret and SCI Packages

Monitored security posture adhering to RMF guidelines in NIST SP 800-37.

Conduct system compliance assessments, create Certification and Accreditation (C&A) documentation, and manage day-to-day security operations.

Conduct vulnerability assessments and develop remediation strategies with system owners to ensure compliance.

Utilize Remedy for tracking vulnerability management tickets

• Assisted in the development and implementation of security policies and procedures.
• Prepared detailed Daily Status Reports regarding daily activities, unusual occurrences, system maintenance issues.

Led Vulnerability Management Program Support for NIWC Pacific, ensuring compliance with DoD cybersecurity requirements and vulnerability notifications.

Performed risk analysis, independent verification of security configurations, and oversight for reporting tools like VRAM.

Coordinated vulnerability management strategies for NIWC's Program of Record and operationally supported assets.

Provided consulting support to DoD stakeholders on security risks and remediation.

• Facilitated team meetings to discuss project progress, goals and objectives.
• Monitored performance metrics against established standards and benchmarks.

Provided structure and Enhanced RMF Cybersecurity Certifications for PMW 760.

Manage compliance with cybersecurity policies and providing consulting services to ship integration teams.

Ensured adherence to cybersecurity regulations across projects

Conducted vulnerability assessments and assisted naval vessels in achieving Cyber Green status before sail-away.

Provided hands-on training and cybersecurity familiarization for ship crews.

• Developed and implemented security policies and procedures to protect the company's assets from unauthorized access.
• Analyzed network traffic logs, firewall logs, intrusion detection system alerts, and antivirus reports to identify potential threats.
• Conducted vulnerability scans using automated tools to detect any weaknesses in the system.
• Assisted with developing strategies for responding to potential cyber attacks such as malware outbreaks, phishing campaigns, ransomware attacks.
• Provided technical support for troubleshooting issues related to security systems and networks.
• Performed regular system audits of all network resources to ensure compliance with corporate security policies.
• Created detailed incident reports following a successful breach or other security event.
• Updated existing processes and procedures related to cybersecurity best practices regularly.

Supported SPAWAR FRD's Cyber Readiness Program.

Ensured naval ships met standards required for SOVT approval.

Performed vulnerability assessment scans on naval ships.

Conducted compliance checks to ensure cybersecurity standards.

Led cybersecurity sustainment efforts, providing site-specific cybersecurity training to ensure compliance with DoD cybersecurity directives.

Developed risk assessments, RMF documentation, and compliance reports for DoD systems.

• Provided strategic guidance to clients on best practices for business operations.
• Developed detailed project plans and timelines to ensure successful completion of projects.
• Created reports, presentations and other documents to share findings with management team.
• Monitored progress of ongoing projects to ensure objectives were met within specified time frames.

Managed network vulnerability scans, configuration assessments, and compliance reporting for NATEC Information Systems.

Provided system administration and maintained operations for HBSS servers, ensuring compliance with Navy and DoD cybersecurity standards.

Delivered VTC support, coordinated hardware deployment, and refresh initiatives.

• Provided technical support to users with hardware and software issues.
• Developed and implemented IT policies and procedures.
• Installed, configured, and maintained computer systems, networks, printers, and other related equipment.
• Performed system upgrades to ensure optimal performance.
• Monitored network performance to identify potential issues or security breaches.
• Created and maintained user accounts for new hires or current employees.
• Resolved complex problems by troubleshooting hardware and software applications.
• Conducted regular maintenance checks on computers, servers, routers, switches.

Provided Tier 1 technical support for the NMCI network, handling user access issues, and troubleshooting software applications.

Assisted in system processes and workflow analysis to improve business processes and implement system upgrades.

• Provided technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Responded promptly to customer inquiries via phone or email.
• Identified recurring technical issues and provided solutions to prevent future incidents.
• Ran diagnostic programs to resolve problems with applications or hardware devices.
• Installed operating system updates as required by company policy.
• Managed user accounts including passwords resets, account creation and deletion.
• Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
• Assisted customers with various types of technical issues via email, live chat, and telephone.
• Created new accounts, reset passwords, and configured access to servers and file management software for users.