Charles Vincent
Overland Park,Kansas
Summary
Organized and dependable candidate that can manage multiple priorities with a positive attitude. Willing to take on added responsibilities to ensure quality service, no matter the position.
Overview
3
3
years of professional experience
Work History
Summer Camp Counselor
Outdoor Education Laboratories (OEL)
06.2023 - Current
- Implemented safety protocols during recreational activities, reducing the risk of injuries among campers.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Developed strong rapport with parents by addressing concerns promptly and professionally during pick-up and drop-off times.
- Enhanced camper experience by planning and executing diverse activities tailored to age groups and interests.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
Server
SPIN! Pizza
12.2022 - 01.2024
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
Line Worker
Waterway Carwash
05.2021 - 11.2021
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Provided support for various duties including vacuuming interiors, cleaning windows, and applying tire shine when needed.
- Boosted overall efficiency by assisting coworkers in prepping vehicles for the washing process.
- Ensured a positive customer experience through attentive listening, addressing concerns, and resolving issues in a professional manner.
- Supported company objectives by adhering to all policies and procedures, including proper uniform attire and punctuality.
- Prioritized customer satisfaction by providing high-quality professional service.
Education
Bachelor of Science - Fisheries And Wildlife Conservation Biology
Colorado State University
Fort Collins, CO05.2027
High School Diploma -
Blue Valley Northwest
Overland Park05.2023
Skills
- Punctual
- Exceptional Customer Service
- Detail Oriented
- Communication with Staff
- Table Bussing
- Food Running
- Professional Appearance
- Strong Work Ethic
- Dining Area Maintenance
- Professional Attitude
Timeline
Summer Camp Counselor
Outdoor Education Laboratories (OEL)
06.2023 - Current
Server
SPIN! Pizza
12.2022 - 01.2024
Line Worker
Waterway Carwash
05.2021 - 11.2021
Bachelor of Science - Fisheries And Wildlife Conservation Biology
Colorado State University
High School Diploma -
Blue Valley Northwest
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