Charles Walker
Sulphur,LA
Summary
Accomplished Transport Driver and Order Fulfillment Representative with a proven track record at Inca and Home Depot. Excelled in route planning and customer relations, enhancing delivery efficiency and satisfaction. Demonstrated expertise in safe driving practices and punctuality, significantly reducing delays and improving team productivity.
Overview
5
5
years of professional experience
Work History
Transport Driver
Inca
11.2022 - 08.2024
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Operated with safety and skill to avoid accidents and delays.
- Updated daily logs and customer paperwork with relevant details.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Managed time efficiently during long hauls, prioritizing rest breaks to maintain alertness while driving safely within regulatory limits.
Order Fulfillment Representative
Home Depot
08.2021 - 08.2022
- Picked and packed order items.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Safely and securely loaded items to prevent damage during transport.
Overnight Shift Supervisor
Walmart
10.2019 - 07.2021
- Enhanced team efficiency by consistently delegating tasks and monitoring progress throughout the overnight shift.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Coordinated merchandising, promoted new products and increased brand awareness.
Education
GED -
Duncan High
Duncan, OK05-1965
Skills
- Inspections
- Customer Relations
- Coordinating documents
- Safe Driving Practices
- Punctuality
- Route Planning
- Schedule Maintenance
- Maintaining safety
Sign Language
I am proficient in Sign Language
Languages
English
Full Professional
Timeline
Transport Driver
Inca
11.2022 - 08.2024
Order Fulfillment Representative
Home Depot
08.2021 - 08.2022
Overnight Shift Supervisor
Walmart
10.2019 - 07.2021
GED -
Duncan High
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