Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Wall

Murphy,NC

Summary

Adaptable worker familiar with FOH and BOH operations. Hardworking collaborator with background providing exceptional customer service and friendly food service to ensure guest satisfaction.

Highly efficient Senior Steward with proven ability to complete tasks swiftly and effectively. Possess skills in inventory management, team leadership, and quality control that ensure smooth operation of dining services. Excel in communication, problem-solving, and time management, leveraging these soft skills to meet and exceed workplace standards.

Overview

13
13
years of professional experience

Work History

Duel Rate Senior Steward

HCVR
Murphy, NC
03.2025 - Current
  • Monitored stock levels and adjusted orders accordingly to meet customer demand.
  • Coordinated with vendors to ensure the timely delivery of goods and services.
  • Created detailed reports outlining any maintenance issues or repairs needed in the kitchen area.
  • Maintained accurate records of inventory levels and ordering supplies as needed.
  • Conducted regular inspections of all kitchen areas to identify potential risks or hazards.
  • Performed daily cleaning of kitchen equipment and surfaces, ensuring compliance with health and safety regulations.
  • Developed training materials and provided instruction to new staff members on food handling procedures.
  • Ensured proper storage of food items in accordance with sanitation guidelines.
  • Provided guidance to junior stewards on general stewardship duties.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Maintained clean and well-organized kitchen areas to promote efficiency.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing, and restacking items.
  • Swept and mopped dining areas to provide clean surfaces.
  • Participated in staff meetings to discuss improvements in cleaning and maintenance procedures.
  • Managed inventory of cleaning supplies, placing orders as needed to maintain stock levels.
  • Conducted daily inspections of dishwashing machines and other kitchen equipment for maintenance needs.
  • Facilitated efficient waste disposal and recycling processes, adhering to environmental standards.
  • Adapted to various roles within the kitchen and dining area, demonstrating flexibility and teamwork.
  • Handled cleaning tasks with attention to detail, including polishing silverware and glassware.
  • Engaged in periodic deep cleaning projects to uphold high standards of cleanliness and hygiene.
  • Disinfected kitchen surfaces, equipment, and tools using cleaner to sanitize.
  • Maintained cleanliness of dining areas, including floors, tables, and chairs to enhance guest experience.
  • Contributed to team efforts by accomplishing related tasks as needed to support kitchen operations.
  • Ensured cleanliness and hygiene in kitchen areas by regularly sanitizing surfaces and equipment.
  • Enforced health and safety regulations within the kitchen and dining areas to prevent accidents.
  • Implemented food safety protocols to minimize risks of contamination.
  • Coordinated with vendors and suppliers for timely delivery of cleaning and kitchen supplies.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Supported kitchen staff by providing necessary utensils and cookware for meal preparations.
  • Monitored and maintained sanitation and organization of storage areas, including refrigerators and freezers.
  • Schedule staff to the business demands
  • Coaching employees and praising them in work history
  • Development employees to grow in their career.

Senior Steward

HCVR
Murphy, NC, NC
01.2023 - Current
  • Guided junior stewards to execute general stewardship duties efficiently.
  • Monitored stock levels, adjusting orders to meet customer demand.
  • Developed training materials and instructed staff on food handling procedures.
  • Ensured compliance with sanitation guidelines for proper food storage.
  • Created detailed reports identifying maintenance issues and repairs in kitchen areas.
  • Conducted inspections to detect potential risks or hazards in all kitchen environments.
  • Maintained accurate inventory records, ordering supplies as needed.
  • Performed daily cleaning of kitchen equipment to meet health regulations.

Steward

HCVR
Murphy, NC
05.2017 - 01.2023
  • Ensured proper storage of food items in accordance with sanitation guidlines
  • Performed cleaning of kitchen and venue equipment and surfaces, ensuring compliance with health and safety regulations.
  • Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
  • Supported kitchen staff by providing necessary utensils and cookware for meal preparations.
  • Swept and mopped dining areas to provide clean surfaces.
  • Responded quickly to any spills or messes that occurred within the kitchen area.

Line Assembler

Snap On Tools Franchise
Murphy, North Carolina
11.2017 - 05.2018
  • Ensured compliance with company policies.
  • Organized work area and ensured cleanliness at all times.
  • Operated hand tools, such as drills, grinders, and wrenches in assembly process.
  • Completed daily reports documenting production activities accurately.
  • Worked with team members to ensure the timely completion of projects.
  • Adhered to strict quality control standards throughout the manufacturing process.
  • Inspected finished products for defects and conformance to quality standards.
  • Placed finished products in completed box in preparation for packing and distribution.
  • Tracked counts of work cycles for accuracy.
  • Inspected finished parts and components to enforce QA standards and uncover defects prior to packaging.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Used established assembly instructions to complete jobs.
  • Completed component assembly with minimal supervision to meet deadlines.
  • Built and packaged products to comply with multiple work orders and deadlines.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Completed accurate assembly work by positioning and aligning components.

Delivery Associate

Lowes Home Improvment
Murphy, North Carolina
05.2017 - 11.2017
  • Provided assistance loading, unloading product from truck as needed upon delivery, pickup from customer's location.
  • Reported any incidents encountered on the road such as accidents or traffic violations immediately to supervisor and dispatch team.
  • Communicated with dispatch regarding any changes in route schedule or delivery times due to traffic delays, weather conditions.
  • Assisted with unloading product from truck as needed upon delivery to customer's location.
  • Delivered packages safely and timely to designated addresses within assigned territory.
  • Maintained accurate logbook of deliveries and pick-ups.
  • Accurately completed paperwork associated with each delivery such as invoices, bills of lading, logs.
  • Followed all applicable traffic laws and regulations while driving company vehicle.
  • Ensured proper care in the handling of packages to avoid damage during transit.
  • Provided friendly customer service when interacting with clients during deliveries.
  • Answered questions related to product availability or services provided upon request from customers.
  • Loaded delivery truck with company products according to the daily route plan.
  • Adhered to all safety policies and procedures while operating a commercial vehicle.
  • Notified customers prior to arrival of goods or services at their locations.
  • Returned undeliverable packages back to warehouse for rerouting or disposal according to policy.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
  • Utilized street maps to plan and determine most efficient routes.
  • Loaded trucks and safely secured merchandise to prevent damage during transportation.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
  • Handled merchandise in accordance with product handling standards.
  • Notified customers of delays to decrease calls to support.
  • Navigated routes with relevant map programs and GPS systems.
  • Communicated customer complaints, requests and feedback to company management.

CNC Machine Operator

Industrial Opportunities Inc.
Andrews, North Carolina
03.2012 - 07.2017
  • Identified opportunities for process improvement and increased efficiency.
  • Set up and operated CNC machines to perform repetitive machining operations on a variety of materials according to specifications.
  • Analyzed engineering designs and determined most efficient sequence of operations.
  • Performed minor maintenance such as cleaning and lubricating machines.
  • Maintained quality control by inspecting parts for conformance to specifications, using precision measuring instruments.
  • Adjusted machine feed and speed, changed cutting tools, adjusted machine controls as necessary during the run cycle.
  • Loaded raw materials into production equipment according to job orders while maintaining proper inventory levels.
  • Performed regular preventive maintenance tasks on CNC machinery.
  • Monitored machine operation to detect malfunctions or out-of-tolerance machining.
  • Verified settings by measuring positions, first-run parts and sample works with micrometers, calipers or other measuring instruments.
  • Worked from layout and work order, created programs and set up machines to produce required parts.
  • Loaded and unloaded machines to prevent expensive equipment issues.
  • Monitored and adjusted processes or equipment to improve quality and productivity.
  • Kept parts within close tolerances of design standards to maintain optimal quality.
  • Achieved safety, quality, and performance standards to meet production schedules.
  • Established and performed quality assurance duties to maintain acceptable production levels.
  • Followed safety guidelines and regulations, including wearing personal protective equipment and ensuring a safe work environment.
  • Adjusted machine feed and speed, changed cutting tools, or adjusted machine controls when automatic programming is faulty or if machines malfunction.
  • Verified settings by measuring positions, first-run part, and sample workpieces, adhering to international standards.
  • Coordinated with other team members and departments to ensure timely completion of parts and projects.

Education

Associate of Science - Criminal Justice

TCCC
Murphy, NC
05-2016

Skills

  • Food safety knowledge
  • Employee Retention
  • Sanitation Standards
  • Team Management
  • Operational Efficiency
  • Cleaning
  • Supply Restocking
  • Dishwashing
  • Health Code Compliance
  • Chemicals handling
  • Chemical Handling
  • Relationship Building
  • Equipment Inspection

Timeline

Duel Rate Senior Steward

HCVR
03.2025 - Current

Senior Steward

HCVR
01.2023 - Current

Line Assembler

Snap On Tools Franchise
11.2017 - 05.2018

Steward

HCVR
05.2017 - 01.2023

Delivery Associate

Lowes Home Improvment
05.2017 - 11.2017

CNC Machine Operator

Industrial Opportunities Inc.
03.2012 - 07.2017

Associate of Science - Criminal Justice

TCCC

Similar Profiles

CREATE PROFILE