Results-driven technician with over 10 years of experience in operations monitoring and staff training. Known for enhancing workflow efficiency and improving repair accuracy through effective process implementation and team collaboration.
Overview
14
14
years of professional experience
Work History
Technician
Camping World
Columbia, SC
11.2025 - Current
Assisted in diagnosing and repairing RV systems, ensuring optimal functionality for customer satisfaction.
Maintained cleanliness and organization of work areas, promoting safety and efficiency during operations.
Collaborated with team members to streamline service processes, enhancing workflow productivity.
Utilized diagnostic tools to identify issues in RV components, improving repair accuracy and speed.
Technician
Camping World
Augusta, GA
01.2020 - 11.2025
Documented repair processes and outcomes accurately, supporting effective communication with management and customers.
Participated in training sessions on safety protocols and equipment usage, contributing to team skill development.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Streamlined processes by implementing efficient workflows and improving technician training programs.
Warehouse Manager
Vail Resorts Inc
Keystone, CO
11.2016 - 04.2020
Oversaw daily warehouse operations, ensuring efficiency in inventory management and order fulfillment.
Implemented safety protocols, reducing workplace incidents and enhancing employee compliance.
Managed logistics for inbound and outbound shipments, optimizing delivery schedules and routes.
Trained new staff on warehouse procedures and equipment operation, fostering a knowledgeable team environment.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Technician
Camping World
Columbia, SC
01.2012 - 11.2016
Provided support during customer service interactions, addressing inquiries and facilitating smooth transactions.
Implemented inventory tracking methods for parts and supplies, aiding in resource availability for repairs.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.