Charles Ward
New Holland,OH
Summary
Dynamic Assembly Specialist with proven expertise at Kenworth in mechanical assembly and quality inspection. Skilled in operating machinery and hand tools, I excel in maintaining workplace safety and training new employees. Recognized for enhancing workflow efficiency and achieving high-quality standards in heavy truck assembly, ensuring optimal performance and client satisfaction.
Overview
21
21
years of professional experience
Work History
Assembly Specialist
Kenworth
05.2011 - Current
- Assembled components according to specifications and quality standards.
- Operated hand tools and machinery safely and efficiently for assembly tasks.
- Collaborated with team members to ensure smooth workflow and timely completion of projects.
- Followed safety protocols to maintain a secure work environment at all times.
- Conducted quality checks on finished products to identify defects or inconsistencies.
- Learned assembly techniques and procedures through hands-on training and observation.
- Maintained organization of workspace to enhance productivity and reduce errors.
- Adapted quickly to new processes and changes in assembly operations as needed.
- Conducted routine maintenance on equipment, minimizing downtime due to unexpected malfunctions or repairs.
- Maintained safe working environment by adhering to safety guidelines and reporting potential hazards promptly.
- Operated overhead cranes and hoists.
- Assembled components for heavy trucks, ensuring adherence to quality standards.
- Trained new employees on assembly procedures and safety protocols.
- Operated forklifts and pallet jacks to transfer large products.
Service Technician
Kanawha Scales
06.2004 - 05.2011
- Diagnosed and repaired equipment malfunctions to ensure optimal performance.
- Conducted routine maintenance checks to extend lifespan of machinery and minimize downtime.
- Collaborated with team members to streamline repair processes, improving efficiency in service delivery.
- Trained junior technicians on equipment handling and safety protocols, enhancing team competency.
- Developed customer relationships through effective communication, fostering trust and satisfaction with services provided.
- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Replaced faulty components on computer systems and performed preventive maintenance to secure smooth operations.
- Achieved high client retention rates by providing exceptional service and follow-up on all installations and repairs.
Education
High School Diploma -
Westfall High Schools
Williamsport, OH05.2004
Skills
- Workplace safety
- Machine operation
- Mechanical assembly
- Adaptive learning
- Hand tools proficiency
- Assembly processes
- Quality inspection checks
- Assembly rework and repairs
- Material handling
- Repetitive work
- Equipment operation
- Heavy lifting
Timeline
Assembly Specialist
Kenworth
05.2011 - Current
Service Technician
Kanawha Scales
06.2004 - 05.2011
High School Diploma -
Westfall High Schools
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