Charles Weaver
Rochester,NY
Summary
Accomplished Security Supervisor with a proven track record at Rochester Regional Health System, enhancing safety through expert CCTV monitoring and crisis management. Renowned for superior customer service and leadership, successfully managed a team of 15, significantly improving security response times. Skilled in investigative abilities and conflict de-escalation, ensuring a secure environment for all.
Overview
26
26
years of professional experience
Work History
Security Officer
Rochester Riverside Convention Center
08.2015 - Current
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Reported suspicious activities and persons to law enforcement.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Monitored CCTV cameras and alarm systems for security breaches.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
Security Supervisor
Rochester Regional Health System
11.1998 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Collaborated with management to develop security policies and procedures.
- Analyzed and investigated incidents alongside functional management and security supervisors.
- Assisted with investigations into reported incidents, gathering evidence and providing detailed reports for review by management or law enforcement officials when required.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Monitored and approved access control systems for accessibility to authorized personnel.
- Responded swiftly to security incidents and effectively resolved security issues.
- Supervised team of 15 security personnel during shift.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
- Kept team compliant with security protocols and appearance standards.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Coordinated with IT personnel regarding security of digital assets and information systems.
Education
High School Diploma -
Charlotte High School
Rochester, NY06.1985
Skills
- Report Writing
- Incident Reporting
- Security Guard License
- General security
- Relationship building and management
- Superior customer service
- CCTV Monitoring
- Conflict de-escalation
- Investigative abilities
- Metal detector operation
- Crisis Management
- Dispatch
- Military experience
- Crisis intervention training
- Patrolling
- Verbal and written communication
- Punctuality
- Reliability
- Security camera monitoring
- Knowledge of supervisory concepts
- Legible report writing
- Customer Service
- Team Player
- Reliable and Responsible
- Team Leadership
- CPR Certified
Timeline
Security Officer
Rochester Riverside Convention Center
08.2015 - Current
Security Supervisor
Rochester Regional Health System
11.1998 - Current
High School Diploma -
Charlotte High School
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