Barista
BB TEA
02.2023 - 06.2023
- Prepared and served a variety of beverages to meet customer preferences.
- Maintained cleanliness and organization of workstations and dining areas.
- Engaged with customers to provide exceptional service and address inquiries.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
- Assisted in inventory management by tracking supplies and restocking items.