Summary
Overview
Work History
Education
Skills
Certification
Family Time With Nieces and Nephew
Timeline
Generic

CHARLES Wente

Ottawa Lake,Michigan

Summary

Proven expertise in estimate preparation and fostering vendor relationships, demonstrated at ProLift Industrial Equipment. Excelled in optimizing project timelines through accurate cost estimation and enhancing productivity by streamlining parts procurement. Skilled in proposal writing and data collection, achieving significant improvements in efficiency and customer satisfaction.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Service Parts Estimator /Warranty Administrator

ProLift Industrial Equipment
10.2017 - Current
  • Gathered cost and material data for accurate and up-to-date information on material and labor costs.
  • Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.

Parts Specialist

TMHOH (ProLift Industrial Equipment)
11.2005 - 10.2017
  • Issued parts to technicians to complete customers' repairs.
  • Served customers in-store and by telephone to answer questions and place orders.
  • Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity.
  • Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
  • Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
  • Operated fork truck to move heavy pallets and containers of parts between vehicles and storage locations.
  • Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
  • Developed strong relationships with suppliers, resulting in better pricing and improved availability of parts.

Warehouse Clerk

Maumee Hose And Belting
08.2004 - 11.2005
  • Completed cycle counts and monthly inventory.
  • Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
  • Provided excellent customer service by addressing inquiries about product availability and shipment status promptly.
  • Improved efficiency with quick and accurate loading of boxes.
  • Managed day-to-day operations of warehouse to keep everything running smoothly.
  • Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
  • Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
  • Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
  • Evaluated incoming shipments for quality issues and processed unacceptable materials for return.

Parts Counter Person

Martel Lift Systems
11.2000 - 05.2004
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.

Parts Runner /Warehouse Worker

Crown Lift Trucks
08.1997 - 11.2000
  • Reduced downtime in repair jobs by quickly identifying required parts and ensuring their availability.
  • Streamlined workflow, coordinated with technicians to ensure timely delivery of necessary parts.
  • Optimized warehouse organization for efficient part retrieval, reducing time spent searching for items.
  • Improved inventory management by organizing and maintaining parts storage areas.
  • Kept records of pickups and deliveries and obtained necessary signatures and receipts.
  • Pulled parts off store shelves to fill customer orders.

Education

No Degree - Bussiness

Ivy Tech Community College of Indiana
Fort Wayne, IN

Skills

  • Estimate Preparation
  • Cost Estimation
  • Vendor relationships
  • Proposal Writing
  • Data Collection

Certification

Toyota Parts Gold Certification (2010)

Family Time With Nieces and Nephew

I take pleasure in attending various school and recreational events, including violin recitals and ballet performances.

Timeline

Service Parts Estimator /Warranty Administrator

ProLift Industrial Equipment
10.2017 - Current

Parts Specialist

TMHOH (ProLift Industrial Equipment)
11.2005 - 10.2017

Warehouse Clerk

Maumee Hose And Belting
08.2004 - 11.2005

Parts Counter Person

Martel Lift Systems
11.2000 - 05.2004

Parts Runner /Warehouse Worker

Crown Lift Trucks
08.1997 - 11.2000

No Degree - Bussiness

Ivy Tech Community College of Indiana

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CHARLES Wente