Charles Whitaker
Warehouse Lead/Trainer
Raymore,MO
Summary
Patient Learning Trainer offering years of hands-on experience preparing basic and complex training programs, identifying training needs and translating requirements into training. Thorough and coordinated professional with extensive knowledge of learning principles and instructional design theories. Committed to blending humor and multimedia to deliver useful training to emplpyees
Overview
7
7
years of professional experience
3
3
years of post-secondary education
Work History
Learning Trainer
Amazon
Kansas City, KS
11.2017 - 08.2022
- Trained and mentored new personnel hired to fulfill various roles.
- Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
- Created curricula, instructions, documents and written tests for various types of training courses.
- Liaised between operations and entry-level workers, facilitating smooth communication.
- Developed lesson plans, instructional materials and written practice tests for Powered industrial Trucks and and various process training courses.
- Verified long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive programs and language labs
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Resolved problems, improved operations and provided exceptional service.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Maintained energy and enthusiasm in fast-paced environment.
- Used Microsoft Word and other software tools to create documents and other communications.
Team Lead
Asplundh Tree Expert
Warsaw, MO
06.2013 - 08.2015
- Coached team members in techniques necessary to complete job tasks.
- Reported on updates to project specifications and progress.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
- Trained new team members by relaying information on company procedures and safety requirements.
- Took on additional job duties during unexpected backlog, resulting in meeting project target date.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Operated production machinery safely to reduce workplace accidents.
Education
High School Diploma -
Mark Twain Sr. High School
Center, MO 08.1976 - 05.1979
Skills
Classroom expertise
undefinedAdditional Information
have 5 years experience operating Order Pickers Forklifts Reach Truck
Trained in and trained Trailer Dock and Release
OSHA 10 Certified
Timeline
Learning Trainer
Amazon
11.2017 - 08.2022
Team Lead
Asplundh Tree Expert
06.2013 - 08.2015
High School Diploma -
Mark Twain Sr. High School
08.1976 - 05.1979
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