Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles White

Sunnyvale,CA

Summary

Retail management professional prepared to drive stores success throughout a district and within our organization through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Track record of maintaining high standards of customer service and operational efficiency.

Overview

15
15
years of professional experience

Work History

Retail Store Director

Goodwill Of Silicon Valley
10.2021 - Current
  • Ran and assisted in multiple of our store locations on day to day operations and implemented many new ways of procedures that were proven to be effective
  • Engaged associates in daily operations through open communication and team huddles.
  • Directed daily operations to optimize customer service and enhance overall store performance.
  • Implemented daily operating procedures to keep store clean, adequately stocked with the production and floor team.
  • Assigned jobs to individual employees by considering factors such as previous training, current abilities and general knowledge.
  • Trained managers and new employees on proper protocols and customer service standards
  • Identify where the stores could make more revenue. Whether it be in Production, Presentation, Quality, Customer Service ETC. and executed it with the team for the stores growth and potential
  • Boosted team members productivity with motivational approaches
  • Kept inventories accurate
  • Conducted regular performance evaluations, providing constructive feedback to support staff development.
  • Hiring of new GWSV employees
  • Scheduling and Paycom
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits and promote accountability.
  • Kept in open and honest communication with District Managers

Electrician/Project Manager

Dalcon Electric Inc.
10.2010 - 05.2020
  • Developed and initiated projects, managed costs, and monitored performance.
  • Oversaw multiple residential and commercial projects by planning, designing, and scheduling phases.
  • Provided management for internal personnel, contractors and vendors.
  • Maintained open communication by presenting regular updates on project status to customers.
  • Identified, reviewed and applied policies and procedures.
  • Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
  • Installed and wired electrical transformers, service panels, and circuit breakers.
  • Read and interpreted electrical, mechanical and architectural drawings and electrical code specifications for wiring layouts.
  • Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
  • Planned layout and installation of electrical wiring, equipment and fixtures based on specifications and applicable code.
  • Conducted site visits to plan placement of equipment and interconnection to site's existing electrical system.
  • Owned and addressed client needs and product issues from inception to resolution.

Education

Electrical Technician - Electrical, Electronics And Communications Engineering

Institute For Business And Technology
Santa Clara, CA
05.2011

High School Diploma -

Freedom High School
Oakley, CA
06.2006

Skills

  • Critical Thinking
  • Originality and Creativity
  • Effective Working Relationships
  • Focus and Follow-Through
  • Sales and Profit and Loss Tracking through DOMO
  • Staff Coaching and Mentoring
  • Production Kaizen and Store Reset
  • Superior Work Ethic
  • Adaptable to Changing Demands
  • Hiring and Training
  • Needs Assessment

Timeline

Retail Store Director

Goodwill Of Silicon Valley
10.2021 - Current

Electrician/Project Manager

Dalcon Electric Inc.
10.2010 - 05.2020

Electrical Technician - Electrical, Electronics And Communications Engineering

Institute For Business And Technology

High School Diploma -

Freedom High School

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