Charles White
Clay
Summary
Dynamic Complex Billing Project Manager at AT&T with a proven track record in project planning and development. Expert in advanced problem solving and client relations, successfully leading cross-functional teams to enhance project delivery standards. Implemented risk management strategies, achieving timely project completion while maintaining high quality and safety.
Overview
28
28
years of professional experience
Work History
Complex Billing Project Manager
AT&T
Syracuse, NY
08.1996 - 05.2024
- Led cross-functional teams to deliver complex projects on time and within budget.
- Developed project plans, schedules, and resource allocations to optimize workflow efficiency.
- Implemented risk management strategies to mitigate potential project disruptions.
- Analyzed project performance metrics to identify areas for process improvement.
- Drove continuous improvement initiatives that elevated overall project delivery standards.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
Education
Master of Science - Sports Administration
University of Florida
Gainesville, Florida, FL05-1991
Bachelor of Science - Physical Education
Florida Atlantic University
Boca Raton, FL05-1986
Skills
- Project planning and development
- Client relations
- Customer relations
- Advanced problem solving
- Project scope
- Contract management
- Technical support
Timeline
Complex Billing Project Manager
AT&T
08.1996 - 05.2024
Master of Science - Sports Administration
University of Florida
Bachelor of Science - Physical Education
Florida Atlantic University