Summary
Overview
Work History
Education
Skills
Community Service
Certification
Timeline
Generic

CHARLES WILCOX

Bloomingdale,Georgia

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Sales Associate position. Ready to help team achieve company goals. Enthusiastic Assistant eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of mechanical maintenance and training in attention to detail. Motivated to learn, grow and excel in Customer Service Industry.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

AutoZone
03.2025 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Fulfillment Associate

Amazon.Inc
09.2023 - 10.2024
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
  • Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.

Mechanical Assistant

Wilcox & Sons Logistical Transport LLC
01.2017 - 01.2023
  • Conducted routine oil changes, tire rotations, fluid replacements and bulb changes.
  • Promoted shop safety by cleaning work areas and removing hazardous materials.
  • Coordinated ready access to tools and parts needed for repair and maintenance activities.
  • Inspected suspension and exhaust systems to determine needed repairs.
  • Adhered to established procedures for safe disposal of motor oil and other vehicle fluids.
  • Performed minor structural repairs such as bracket replacements, rivet replacements and floor repair.

Education

No Degree - Aircraft Mechanic

Epic Flight Academy
New Smyrna Beach, FL

High School Diploma - undefined

South Effingham High School
Guyton, GA
05.2023

Skills

  • Teambuilding
  • Decision-Making
  • Flexible and Adaptable
  • Active Listening
  • Multitasking Abilities
  • Excellent Communication
  • Analytical and Critical Thinking
  • PPE Compliance
  • Planning and Coordination
  • Interpersonal Communication
  • Organization and Time Management
  • Attention to Detail
  • Problem-Solving

Community Service

Mike Stonegate, Pet Sitter, Bloomingdale, Georgia, 2021-01, Current, Gave animals proper attention to promote secure environment in owner's absence., Exercised animals regularly with walks and rigorous play activities., Communicated professionally with pet owners via phone, email and text., Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.

Certification

Ohsha certified

Certified Logistics technician

35 hours of FAA certification

Timeline

Retail Sales Associate

AutoZone
03.2025 - Current

Fulfillment Associate

Amazon.Inc
09.2023 - 10.2024

Mechanical Assistant

Wilcox & Sons Logistical Transport LLC
01.2017 - 01.2023

High School Diploma - undefined

South Effingham High School

No Degree - Aircraft Mechanic

Epic Flight Academy

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