Charles Wilcoxen
Douglasville,GA
Summary
Accomplished sales representative known for exceptional interpersonal communication and effective upselling strategies. Experienced in managing high-value accounts and consistently achieving sales targets, ready to leverage skills to boost overall sales performance.
Overview
7
7
years of professional experience
Work History
Sales Representative
ONE (Open Network Exchange)
11.2023 - 12.2025
- Cultivated relationships with clients to enhance customer satisfaction and loyalty.
- Quickly but effectively building costumer rapport to specialize and tailor the product directly to the consumer
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Led team in sales for multiple months becoming a consistent top performer
- Continuously raised the bar and expectations to ensure not only myself, but others around me were able to become the best version of themselves in the sales field
Sales Representative
Victra Verizon
04.2022 - 09.2023
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Exceeded sales targets through effective planning and goal setting.
- Building rapport face to face with the consumer and tailoring a relationship to ensure costumer satisfaction.
- Managed portfolio of high-value accounts, ensuring they received exceptional service.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Achieved or exceeded company-defined sales quotas.
Door-to-Door Sales Representative
Moxie Pest Control
02.2021 - 08.2021
- Developed strong customer relationships through effective communication and product knowledge.
- Conducted door-to-door sales presentations, showcasing pest control solutions to potential clients.
- Managed territory by identifying and targeting high-potential neighborhoods for outreach efforts.
- Collaborated with team members to strategize marketing approaches for diverse demographics.
- Became comfortable with rejection and objections and learned how to overcome and respond to those objections
- Traveled by foot or automobile to deliver or sell merchandise or services.
Grocery Clerk
Safeway
02.2019 - 10.2020
- Assisted customers with product inquiries and locating items within store layout.
- Maintained cleanliness and organization of store shelves to enhance shopping experience.
- Operated cash register, processed transactions, and handled customer payments efficiently.
- Stocked shelves with merchandise, ensuring proper rotation of products to minimize waste.
- Pleasantly greeted customers and provided prompt and courteous service.
Education
High School Diploma -
Nevada Union High School
Nevada City, CASkills
- Customer service
- Product promotions
- Customer relationship building
- Interpersonal communication skills
- Product and service knowledge
- Sales closing
- Negotiation tactics
- Upselling and cross selling
- Objection handling
- Relationship selling
- Cold calling
- Lead prospecting
Accomplishments
- Achieved #1 sales rep in Northern California January of 2021 by completing sales goals with accuracy and efficiency. (Verizon)
- Ranked Top 5 in sales globally 4 out 12 months and Top earner 6 out of 12 months stateside in 2024. (Open Network Exchange)
Timeline
Sales Representative
ONE (Open Network Exchange)
11.2023 - 12.2025
Sales Representative
Victra Verizon
04.2022 - 09.2023
Door-to-Door Sales Representative
Moxie Pest Control
02.2021 - 08.2021
Grocery Clerk
Safeway
02.2019 - 10.2020
High School Diploma -
Nevada Union High School